Comfort Suites Kodak Sevierville - Hotel in Kodak - 161 W Dumplin Valley Rd, USA

Was staying at another hotel for several years But they went downhill really quick. So I needed to definitely find a new place since I go to the Sevierville area several times a year... Diane and Vicki are the best 100% customer orientated and definitely what I am looking for. Rooms are very comfortable and very clean. Third shift gal. I do not know her name, but she was also very polite and friendly. Didn't have much interaction with her..... I can't say enough good things about comfort suites give them a try. You will not be disappointed...

Perfect place for my family to stay for our quiet get-away. The staff was exceptional! On multiple occasions I had the opportunity to observe them in action with other guests. They were kind, considerate and took their time to understand the needs of their guests. When I had a need they were able to assist quickly and without question. Top notch crew, from front desk, to maintenance to housekeeping! Breakfast was nice, and accomodations comfortable and clean. Highly recommend!

Stayed here with my boyfriend and father in law for a wedding! We were a little concerned seeing all the 1 star reviews, but our stay was more than lovely. Upon early arrival to check in, we were met with two beautiful smiling faces, Diane and Marco. Not only did they help us out in a pressed situation, but they continued their friendly service our entire stay. The rooms are generally very clean and the beds are comfy!!! The pool was clean and warm! Breakfast was awesome! They had an assortment of cereals, oatmeals, yogurts, biscuits and gravy, eggs, sausage, and of course, their imfamous waffles machines! The breakfast attendant was on it!! She also went out of her way to exchange kind words with us. We loved our stay and would absolutely stay here again!

Easy check in and check out, clean rooms, and great breakfast offered. Only thing would be maybe offer more luggage carts. It’s a pretty busy hotel, and we had to wait about 20 minutes for one to come available to get everything back to our car. Overall a great stay

This place is dump. Mattress looks as if they came from a dump. They are the old fashioned wire spring mattress. They are stained and the whole room smells like a dog infested kennel. Floors are nasty and rooms in general are nasty. It’s cheap and there’s a reason for that. You get what you pay for

This Comfort Inn is very clean, comfortable bed. We stayed in a king size room with 2 mini fridges, large screen TV, coffee maker. The staff is very friendly. Easy check in and easy check out. The breakfast was good. The hotel is conveniently located on the outskirts of Pigeon Forge. We would stay here again!

Tried to stay here. Online it says PETS ALLOWED/ animal friendly. They only accept dogs no cats! So please change your "animal friendly" to only DOG FRIENDLY. The guy said oh u can give you a room with your dogs but not cats.. you can keep them in the car.. nope!

The rooms were nice but the floors were filthy. Our grandson was walking around in white socks on the carpet in his brand new white socks were ruined. The carpet was so filthy. I scrubbed them, tried using oxy on them and even bleach and nothing got those socks clean again. Breakfast was great with a lot of variety. The front desk attendants were very friendly.