Comfort Inn - Hotel in Watsonville - 112 Airport Blvd, USA

This location is seemingly allergic to hospitality. I stayed three nights, and whenever I walked through the lobby it was dark and no one was working the front desk. I tried breakfast the first morning, and while it was on time, as other reviewers stated, there was no waffle batter, milk for cereal, or eggs (there was sausage, though). In less than ten seconds I walked out and decided to buy breakfast each day elsewhere. The rest of the hotel is very drab, dated, and dirty. I didn't check the first and second floor, but the third floor definitely didn't have a vending machine. The room I stayed in was fine, other than the AC not really working and one of the bedside outlets not working. As a result, I kept the window open at night to cool down. The cleaning staff did an excellent job on my room, and that was honestly the best part of the stay. If I hadn't stayed here for work, I would've been more unhappy with my stay.

We had a fantastic stay at this motel! The staff were incredibly friendly and welcoming. They made us feel right at home and were always available to help with any questions we had. One thing that really stood out to us was how seriously they take safety. We felt completely secure during our stay, and the motel grounds were well-lit and monitored. It's clear that they prioritize the safety and well-being of their guests, which we really appreciated. Overall, we had a wonderful experience and will definitely be staying here again on our next visit.

Got a suite with a king bed and pull out couch. Got to the room, looked for the bedding for the pull out. There was none. Called the front desk to ask, they said they'd look for some and call me back. They never called back, never showed up. I went down, they were gone and "locked" the front door with an extension cord wrapped around the handles. Horrible customer service.

My stay at Comfort Inn was nothing short of exceptional! From the moment I stepped into the lobby, I was greeted with warmth and professionalism. The front desk guy, whose name I unfortunately didn't catch, went above and beyond to ensure a smooth check-in process. His friendly demeanor and helpful attitude set the tone for a wonderful stay. The room was immaculate, providing a perfect blend of comfort and elegance. The bed was incredibly comfortable, guaranteeing a restful night's sleep after a long day of travel. Now, let's talk about breakfast – we were there at 8:55 AM thinking that they would ran out, But still able to find some. an absolute delight! The buffet spread offered a wide variety of options to suit every palate. From fresh fruit to fluffy pancakes, there was something for everyone. The quality of the food exceeded my expectations, and the dining area was kept clean and inviting. Overall, my experience at Comfort Inn was nothing short of exceptional. The combination of top-notch accommodations, delicious breakfast, and outstanding customer service made for a truly memorable stay. I can't wait to return and would highly recommend this hotel to anyone looking for a good experience. Many thanks to the front desk guy and the entire staff for making my stay so enjoyable!

Hello , I had booked this hotel for my family. And stayed for 1 night. I really loved this place. The front desk guy is very helpful. We enjoyed the breakfast. We had the best breakfast ever. Kudos to them. We were the at 7:15 a.m for breakfast and loved their quality. Gonna definitely visit this place again and recommend to my friends and also book it for my employees soon 😀

DO NOT BOOK UNTILL YOU READ THIS REVIEW *||Where do I start. If there were a rating of zero stars that's what I would have given this place. The first room I got at this place had a huge stain that greeted you at the front door it was dirty upon examinating the mattress there was bed bug poop in the seams and on the mattress. I did not see a live one only their poop. The manager, a small middle-aged man, did give me another room when I pointed it out to him. The second room was a bit cleaner and the mattress did not have any signs of bed bug poop. The second room sheets had several large stains on them. They did look like they had been washed but they were stained so I requested that they be replaced. Breakfast was not made in the morning although it was 8:00 a.m. the manager's wife she was pleasant offered to make me some hard-boiled eggs which I took on the go with me to work. After pilling the first egg and taking a bite I thought it was soft-boiled since something oozed in my mouth it turned out to be rotten! I then peeled and checked the other two eggs and they were also rotten and moldy from the inside. When I brought this to the manager's attention and told him I wanted to check out and wanted a refund he proceeded to scream, yell and swear at me telling me " to get the hell out!" He continue to swear and scream at me I told him I would call the police but he didn't care and he didn't care what the customer thought! The bad reviews that you have read are absolutely true!! I have never ever had such a horrible traumatizing experience as I had at that hotel. My recommendation to anyone is never ever stay here! I will post my pictures and hopefully they will not be taken down so you can see for yourself. They definitely need the health department alerted to this place. I truly regret not taking more pictures of the filthy rooms and not videotaping the manager as he went off on a rage on me. As I read some of the past post against the manager and is abusiveness towards the customers I should have called the police and filing a complaint for the verbal assault against me. I am hoping that the owners do contact me for further explanation. Hopefully they will fire this manager. This remains to be seen.

DUMP…thought reviews were exaggerated but they were not. Rude person at front desk, you have to ring a bell to wake him up, room moldy and filthy, breakfast was not replenished, no coffee, no full sized pillows, ADA bathtub seat held up by bungy cord, no secure doors, worst hot wet l experience in 50 years…and the smell of the hotel is inexplicable, just disgusting. Please don’t stay here, horrible rip off.

Positive: I like the location essay to found and close to grocery store and the rooms good size Negative: the reception service horrible, showers water stock when u take shower not clean good , breakfast room no body to help and garbage can always full & the breakfast bathroom need some attention no toilet paper oxidation on dispensers