Comfort Inn & Suites Lawrence - University Area - Hotel in Lawrence - 151 McDonald Dr, USA

The room was spacious and mostly clean. In the bathroom there were splashes of something brown dripping down the walls. The bathroom floor was dirty. Found two bugs near the bed but they weren’t bed bugs. I noticed there were spider webs all over the room. I spoke to the gentleman at the front desk on 8/5 at 9am and let him know I would like the cobwebs and floors cleaned. Came back later and it was not done. Very disappointed. He was also impatient and snappy. I was in room 227.

Little hard to find the place. The room service could greatly improve when asked for. No coffee packets or soap etc left in the room and we stayed five nights. Front desk was fantastic. The breakfast was the best compared to others we've stayed in. The ladies fixing it kept it filled and clean.

Everything about this hotel is 5 stars. Location was a little difficult. The room was very clean and comfortable. The staff was wonderful.

This location was really convenient to the interstate and easy to find. Even arriving late I was able to find parking (which isn't a given). Front desk staff were super friendly and helpful. The room was clean but just okay, the place felt maybe in need of a remodel. Worked for the night but probably wouldn't choose to stay here for an extended stay.

It's OK... building is aged, not well maintained. Peeling wall paper, and stained carpet. Most staff had no personality. Wasted one day with no pool due to break down. Pool was not clean. Rooms were pretty clean, price was decent.

Exceptionally clean and everything works as expected. Very comfortable mattress, and pillows. Customer service and breakfast were great despite many allergies. Soap, shampoo and conditioner were light scent which didn’t trigger allergies

The queens beds seem a bit double ish to me. Rooms are comfy. There is nothing to write home about, but it is clean and usable. The service is awesome! It's set in an industrial park, so off the beaten path a bit, it still seems quite secure.

BEWARE!!!||Have stayed here several times over the last 4 years. Booked a room for Father's Day Sunday 06/16/2024 w/jacuzzi tub. Was told there would be a $150.00 deposit on my card for cleaning/incidentals. Checked out Monday before the check out time. Noticed Monday evening there was an additional $100.00 charge on my card. No one ever called to alert me to situation. Of course they were pending so nothing I could do about it. Called the hotel tonight when the $250.00 hard posted to my card. Was told i was charged a $250.00 cleaning deposit because the room smelled like WEED. which is absolute B.S. We smoked cigarettes outside in my car. Which I told the front desk guy to watch the cameras and see us going outside to smoke. Cigarettes not weed. He then says i need to speak with manager in the morning. Now I don't know if this is some sort of scam to get money out of people or if they are racist AF. But i can tell you this, When I've stayed there solo, and when I've taken a WHITE man with me I was never charged $250.00 for a cleaning deposit. I been smoking cigarettes since I was 15 so I know I don't smell any different. We even made sure to pick up all the beer bottles and put in trash can, place all towels hanging off the side of the jacuzzi tub.||BEWARE.. Honestly I'm leaning toward this hotel being racist because of past experience being flawless and I take a black man for fathers day and they accuse us of smoking weed.||IF I WAS GOING TO BE SMOKING WEED IN THE ROOM... WHY TF DID I GO OUTSIDE TO SMOKE CIGARETTES??? Be for real.