Comfort Inn & Suites El Dorado - Hotel in El Dorado - 2309 Junction City Rd, USA

The hotel itself was awesome! Great breakfast nice clean rooms at check in. However we had a room with a pull out couch and had no bedding for it. We asked several times to get blankets so our kid would have covers... ended up using a blanket We had gotten at Walmart. We left the room around 9am to explore and find some entertainment for the kids. We returned at 830pm only to find our room still dirty. No beds made, trash not taken out, and towels piled in the bathroom where they were left this morning. On top of that our TV would not turn down the volume was stuck on 50 something and was super loud and obnoxious. Really disappointed in how the experience was overall.

Positive: The employees were very helpful and very polite Negative: The carpets in the room are old and had a musty smell. The temperature in the room never went below 73 degrees (apparently) the air conditioner doesn?t work right), the indoor pool area is not air conditioned and the water was warm.

Unfortunately I didn’t get photos, but I would like to say that the service we have received has been amazing! Tamie has helped us each time we have stayed and has been so helpful! She is friendly and makes us feel right at home! Thanks Tamie for all you do!

Great stay even during the tornado! Wish the breakfast was a little bit better. And the room was very pleasant! Thanks!

My expectations were not high based on some other comfort inn and suites I've been to in the past and the location of this one. However, I was pleasantly surprised! This hotel was dang near spotless! And I'm a perfectionist, so that's a big deal! It didn't have overbearing fragrances of cleaning agents (or odor-masking agents) that I've found in other hotels, either. I'm extra-sensitive to fragrances. The lobby, halls, elevator, rooms were immaculate! The staff, especially the evening staff, were phenomenal--so sweet and helpful! They were great through a mix up with my booking through choice hotels' app and got us exactly what we needed. Every night they hey popcorn and cookies for us to enjoy which was a special touch. The only negative I have from our stay is the pool being closed for repairs while we were there. Food was good. Average breakfast for a Comfort Inn and Suites (all your classic complimentary breakfast items + eggs, sausage, and make your own strawberry or regular mini waffles).

Great large and clean suits, decent breakfast. All in all, great hotel. Large bathroom, hot hot water

I had an excellent stay. The staff was extremely friendly and the place exceeded my expectations for cleanliness.

Three rooms in two days because of air conditioning problems. The last one they called me at work too move my stuff. They knew the air conditioning was broke but wanted me out so they could rent room again