Comfort Inn & Suites Dothan East - Hotel in Dothan - 2227 E Main St, USA

Positive: Staff were rude when I told them my son and I got bed bug bites never said sorry or offer a refund just said they would check the room after we leave. I called the next day and was told mgm.was on vacation.room 216 has bedbugs but mgm are no help Negative: Mgm said they had maintenance check the room only after we left and they say they didn't find any bugs we had just spent 12 days in a comfort inn in Kissimmee Florida and didn't have a problem this place gave my son and I bedbugs for Christmas don't stay

We were greeted immediately and courteously. Check in was quick. There were some noisy guests across the hall that made it harder to get to sleep. The noise was more as people were coming and going until after midnight. The room was clean but the swivel chair wasn't able to be raised up. The bed was very comfortable. We will probably stay there again.

Front desk people were nice. When we looked at room, my husband went down there to tell them about switching me to a handicapped accommodations in the bathroom. Then, she told my husband there are no other rooms available. Well, this hotel chain should have more handicapped accessible rooms. Another thing, put a wheelchair on the 1st floor not higher. Your bathroom had one rail, no rails by toilet, not enough towels in room, and #1 no roll in shower for a wheelchair. I'm adding pictures to show you what a handicapped bathroom should look like. I hope that a lot of people share this post. I hope ADA sees this as well. THIS HOTEL SHOULD HAVE ACCOMODATIONS IN THE BATHROOM FOR A WHEELCHAIR?!?! Your room that your front desk person said it had handicapped accommodations in bathroom. Well, my bathroom (221) was NOT?!?! The pictures below is what should have been in my bathroom.

Pros: Good Location, building is fairly new, bed was clean. Encouragments: Staff was inhospitable as they would not change my room to the 3rd floor (The noise above was waking me up through the nights) though I asked 3 days in a row. The first night, they said they were full and that my refrigerator would be out of service in my room. The second day, they told me I had to check after noon. The third day, they told me I had the check at 11. On the third try, the lady didn't even walk to the front to tell me face to face; she just spoke loudly from the back office. Staff is not eager to help you-- even to get a roll of TP. My bathroom was stocked with half used little shampoo, conditioner, and TP; I've never seen a Comfort Inn not fully restock a room. Showerhead has red mold on it, too. Breakfast was lowest common denominator with machine, concentrate coffee and low brand yogurt. There was no complementary water in the lobby. Compared to other Comforts, this hotel cuts corners, charges more, and delivers less. All in all, I'll be back in Dothan for decades, but I won't be back here.

Used to stay here often for work. I no longer stay here due to the continued poor service and atmosphere. During my first stay here I had no hot water in my room and the staff did nothing but inform me that they were unable to get me a new room due to the hotel being booked up. I had to take a cold shower and was offered not even as much as a discount on the room. Breakfast is sub par. The rooms were always a bit smelly and outdated in my opinion.

I enjoyed, my stay at this Comfort Inn & Suites during my stay in Dothan,Alabama. Their free, early morning breakfast menu from 6 AM to 11 AM is tasty and excellent even for the entire family to experience.

Well-run place with updated rooms and a great staff. Breakfast was especially good. Also, I'm a huge fan of "no security deposit required." 😊

Water pressure was dream come true. Gym was out of order,ugh. I stayed on the third floor apparently above the kitchen. Woke up at 5am to the very strong smell of cooked food which had my stomach turning and couldn't go back to sleep