Comfort Inn & Suites - Hotel in Dothan - 3465 Ross Clark Cir, USA

Rooms are a decent size but unfortunately this hotel needs improvements. Key cards don’t always work and sometimes have to get maintenance to help due to key cards getting stuck. My main complaint is with whoever is responsible for cleaning the rooms. Ive found hair on the bed and in the bathroom in plain sight. It also doesn’t seem like they even sweep or mop these floors as they are not clean! Not sure whose idea was to put wood like floors in this hotel in the first place. The furniture in the room was also dirty and i can tell it hasn’t been wiped down at all, due to food crumbs and smudges everywhere. Also heard my coworker has a roach in her room thankfully i haven’t seen any in mine or i wouldve left. Only reason why i stayed because the room was paid for by work and it was only one night. Highly recommend they hire a real good cleaning company to clean these rooms because who ever they have currently is not doing their job !

So, I checked in and had a problem with water leaking from the fire sprinkler. The lovely lady at the front desk took great care of me. Got me in another room and made sure everything was good. Rooms were clean.

Went to stay here as a night away from the kids, check in was very well and I got a discount for an extra night, I was unaware that I couldn't have a candle while in the jacuzzi, it seems that the steam set off the alarm(so said the fireman)fire engine#4. But the hotel made me leave the premises that night and charged me for both nights and a smoking fee even though they made me leave, when I asked to speak to a manager about it they called the cops on me, there are other issues but I hope the GM gets in touch with me and helps with this situation, seems like it could have been a nice place but apparently they don't want to take about any issues, also the alarm was going off in room 224? That was a floor above me but they said that was a know issue and had to call the alarm company to fix it. Very disappointing

Positive: The staff were very friendly and accommodating. It is near the hospital I was working at. I've stayed at this location several times. It has been renovated but there are still many places need replacing or repairing. Negative: Assigned 221 had to be moved to 203. I was unpacking in 221 I noticed a huge puddle of water in the entire left corner of room and the center under air conditioner. I tried to call desk but phone not working. The "upgrade" to a suite was not as nice. Negative: ""

My family and I was driving through town and when I called to the hotel to make a reservation, the front desk manager, Jesse Was very helpful Getting my family Checked in With a warm, friendly smile And first class service The hotel room was absolutely beautiful were really comfortable And the kids had fun Nice and clean place. Definitely recommended right in the middle of town easy access Give this manager a raise she is awesome. Definitely made our stay So much much easier

Stayed 4 nights. Beds are very comfy. Rooms are fairly clean. We had to ask for help every night we were there(and sometimes during the day) to get our room open as the door card locks don't work. Buy the staff was very friendly and accommodating. Clayton was amazing making me fresh hot water every night for my tea and opening the door a few times each night. I'd stay again for sure, and will miss the staff a bit actually. Great friendly people. 👌

Positive: The bed was very comfortable Negative: First we were given a room that was occupied!! The TV did not offer local stations ABC NBC. CBS The phone did not work the Pool was out of service the front desk person could care less attitude Negative: ""

The room was actually two rooms. We able to wake, shower with disturbing the other person. Each room was equipped with a tv. The room was comfortable and very quiet and clean. The will try hear on trip to Florida Panhandle. Plenty of restaurants hereby.