Worst experience I have ever had at a hotel. They retained my deposit with no explanation and could not supply me with a reasonable explanation. Despite my attempts to discuss these matters with the front hotel staff on duty, I have encountered significant challenges. On both July 9 and July 10, I made multiple attempts to speak with the supervisor, but unfortunately, I was met with unhelpful responses from the front desk staff, including being hung up on and denied further escalation of my concerns. If you want a clean, stress free stay refrain from staying at this location.
Edit: After reading further into the reviews, I have come to understand I am not the only customer that has had this issue. They are scammers!
DO NOT STAY HERE!!!! Guest beware!! The staff/owners do not care about providing customer service. They only care about taking your money and making a buck. This was the worst experience I have ever had at a hotel. After a long day of travel this was not what I was looking forward to. I stayed somewhere else instead. They wouldn’t even give me my money back.
Worst WiFi I've ever expected, and the wall ports for ethernet have been dead for years. Don't expect to do any kind of work here. Rooms have an odd smell and water quality is bad. Amenities are not good, with a mediocre breakfast and coffee, choose one of the other hotel options in the area.
Comfortable beds but somewhat expensive hotel granted its location was not too great and pool and jacuzzi not working.
Pros: Room was clean, large, comfortable bed, nice wet bar. Cons: TV in front of sofa was not working, connected to a Dish box that was missing the card. Door from parking was supposed to be locked with room key entry, never was locked. Breakfast Room tiny and crowded.
Standard room nothing exceptional. There is a mini fridge, microwave, and coffee maker. Breakfast has a few hot items like waffles, eggs, and sausages. Down the street is McDonald's or In n Out if you wish.
Overall good value
We should have realised this was a big mistake the moment we arrived. The picture of the hotel is totally false. It is shown as a colourful exterior when in fact it is a drab gray. Total misrepresentation. The lobby is completely soulless and depressing - not somewhere you would want to spend time. The rooms are clean but the smallest Comfort Inn & Suites we have ever stayed in. If there are two people in the room you are continually having to dodge each other as you move around. For the whole hotel there is one luggage cart and you have to hunt it down or wait for somebody else to finish with it. The promised pool is out of order until further notice and there is no guest restroom on the first floor - that is also out if order. The "free" breakfast is an absolute joke - the worst by a large margin on our 24 night road trip. It was so meagre and unappealing we went to the nearby McD. As you might guess we were so happy to leave this sorry apology for a Comfort Inn.
Relocated and stayed for 2 weeks. Room exceptionally clean which was important to us. Friendly staff who made us feel very welcome and went out of their way to assist us with our queries on the area. Breakfast was good. Would definitely stay again.
We started here as part of a three winery tour on a Saturday. We were the only people there early in the day, and we had a long visit with the winemaker. The setting is perfection! We loved the wines. We would definitely recommend, and we will defini
