Cold Stone Creamery - Ice cream shop in Montclair - 227 Bellevue Ave, USA

There food is good considering there isn’t many locations of them so it’s definitely worth it to go. They have a nice inside sit down area. The staff are really nice and good vibes. The place itself is good and nice interior design. Wish they would have an outdoor seating for the summer but it’s fine.

Mr family and I came here in the afternoon and bought a large family sized tub of birthday cake remix and it wasn’t properly mixed. When the employee realized she needed to add more ice cream after mixing the majority of it, she just added more cake batter on top to fill the container and didn’t bother adding the mix-ins or making sure it was blended together well the rest of the ice cream in the tub. We asked for one additional mix-in (yellow cake) but I were charged for 3 at the register and spent over $33 instead of $27 + the cost of one mix-in. But for what I spent it would have been nice to have a properly mixed tub. This was the second time we came to this location and had plain ice cream added on top of the tub to fill it up. It took more than a minute or two for any of the 3 employees there to acknowledge us which was unusual, but my main issue lies with the lack of control given to my order. Between this location and the one in South Orange, I’d rather take a longer drive to South Orange given I’ve never had any issues with service there.

1/21/24 8:30PM I asked Isabella for a recommendation, because I was indecisive. The chocolate devotion was pretty good. A bit overwhelming. But I enjoyed the brownies bites. I'll probably be back for another recommendation. She had great energy, customer service, and made the atmosphere very welcoming. Ali

AMAZING ice cream. I love how many signature flavors they have, and all the different combinations you can get. They have a multitude of flavors to choose from, and loads of toppings to get as a stand-alone or mix and match! It’s cool seeing the staff making your order right in front of you. The staff is very kind and I always leave this establishment satisfied with the service and ice cream. I highly recommend!! The picture I posted alongside this review features my current favorite signature order: Apple Pie A La Cold Stone! I got to add some banana slices to it too. So so so good.

The staff was nice and helpful, and the service was fast. We found a hair in our ice-cream before trying it, but when we told the staff, they quickly gave us a new one. The place doesn't have much seating, only around 10 to 12 people can sit together. The ice-cream is a bit expensive, but it's good quality. Just keep in mind that there's no free parking – you'll need to park on the roadside (paid) .

Excellent ice cream! It’s a bit pricy, but your paying for the quality. I love the ice cream from this place! My bf and I visited in the early afternoon. It was clean inside and outside and the staff seemed happy to help. There is a small seating area outside. The only reason why I didn’t give this place five stars, is because the service felt rushed. Also, there are no napkins placed out for customers. When a staff member handed me napkins, she gave me four small paper napkins. A little cheap with the supplies I see…My bf and I were the only customers inside the store. Other than that, we had a good experience. I recommend you give it a try. 👍

Lines out the doors, ice cream is decent service is fantastic but your concept and steps of service are horrible! I will never come back to this brand. I’m so sorry I love Ice Cream! I refuse to be on the line 30 minutes for one order. Good luck!

One of the ice cream parlors with the richest and cheapest ice creams that I have ever tasted. I also love the style of the cones inside a container. The only drawback I could see is how small the establishment is. But everything else excellent. The best of the Best