Cobblestone Hotel & Suites - Hartford - Hotel in Hartford - 101 Park Ave, USA

Stayed here for a wedding. Rooms were clean. Complimentary breakfast bar was good...same as many hotels but with a bit of everything. The restaurant was VERY good as we ate there the night before. Wait staff was great for our large group. I had the sea bass...was great!

This is absolutely one of the cleanest and nicest hotels we have stayed in since leaving home. All the amenities you could need are here. Staff at front was so friendly. Couldn’t be more pleased! It is so hard to find a clean and comfortable place these days, but this hotel gets a five star in every category.

The staff was very difficult to work with wanted to talk with a manager, never got that opportunity. We had a wedding and all of the groom’s family was from out of town. They all stayed at this hotel TVs did not work in multiple rooms, pool was freezing cold couldn’t swim in it. Everyone got charged differently for there stay. Got random extra charges on credit card. Got the run around from staff when ask for itemized bills. The best was when the bride called to talk with the manager ( whom she never got to talk with). At the cobblestone when the manager has off on a weekend the busiest time for a hotel they don’t have another plan we asked for the regional manager wasn’t allowed to talk to that person either ,She was told why are you calling here shouldn’t you be enjoying her honeymoon.. So true !!! The bride was embarrassed by the hotel she had recommended to her husband family and friends My advice to future guests would be stay at a hotel that That strives to keep you as repeating customers And wants your future business. To sum things up. The manager did call once back to work and did try very hard to make everyone happy. Sounds like they do care about their customers and would like repeat customers

We had a delightful stay here for two nights. The room was clean and much bigger than we expected. Every staff member we interacted with was helpful and friendly. The location is also ideal compared to other hotels in town; most of the local bars and restaurants are only a block or two away.

Staff was lovely upon arrival and all throughout our stay. Never been in this town before but was cute and charming, my hubby and kids certainly loved it 🤣 !!! Great room and super clean! Friendly guest neighbors 😂and friendly helpful staff. Lots of stuff to do nearby! Great getaway for you and your kiddos! 🏖🌅🛌 Highly recommend.

Very comfortable beds! Had a glitch with billing but Robin sorted it out beautifully. Sherry in the restaurant was also outstanding - we ate there both nights! Would definitely stay again on our next trip to the area and will recommend to friends.

Would not recommend this hotel to anyone. Overpriced with additional hidden charges. Poor management and lack of professionalism regarding staff. Multiple receptionists lacking in knowledge and unable to explain undisclosed random charges. Hotel staff including management were not helpful at all. Pool was ice cold and tv was not working in the room. Breakfast was mediocre. Stayed here for a wedding and witnessed other guests complaining about broken tv’s in their rooms along with random hidden charges. Requested to speak with a manager and was told that management was unavailable. I would recommend that you drive about 15minutes down the road and stay at the Marriott or Hilton for a much better experience! The cobblestone will CHARGE you as if you are staying at a higher end hotel while lacking the obvious amenities and professionalism the Marriott and others offer.

Stayed here for a wedding nearby, central location made it super convenient. Rooms were clean and comfortable and the staff was very accommodating. Restaurant attached was outstanding and further aided the convenience! | |Small gym also made it easy to keep up with workouts and the overall aesthetic of the hotel was modern, and clean!