CMIT Solutions (Cincinnati East location) - Computer support and services in Cincinnati - 6809 Main St Unit 350, USA

We are relatively new customers of CMIT and are satisfied overall with the service. Most notably, the local owner, Hal Theobald, is truly exceptional. He is very knowledgeable technically and knows who to pull in when he’s stuck. He is extremely professional in every way. He is transparent. He is a great communicator. He is always looking for ways to give his clients the best possible experience. We like dealing with techs in the US where there is no language barrier complicating things. We like the 24x7 access and that the CMIT team can, at times, remote in to handle things on our computers while we’re asleep. Hal is also very proactive. As our company gained more experience with CMIT, Hal felt that a different team might be a better fit for us and he proposed and made the change. It is early days, but I think the new team is going to work out well. Net, I plan to continue working with CMIT and highly recommend Hal and his company.

I originally reached out to Hal Theobald to help set up a new accounting business for me. I wanted someone who knew the ins and outs of the computer, security, backups and the software that I would be using. Hal and his team took care of everything. They even ordered the computers needed to run my business. We had a few hardware problems with the computers initially and Hal worked tirelessly with any problems that we encountered whether it was software or hardware issues. I would recommend Hal and his team to any business in need of computer assistance and maintenance.

HAL was on top of our Internet work. Work in very efficient way & extremely top quality service. Truly, appreciate the work of Hal & Zack - They work quick & more than our satisfaction.