Club Wyndham Smugglers' Notch Vermont - Resort hotel in Jeffersonville - 4323 VT-108 S, USA

Amazing family vacation! The kids had an absolute blast over Christmas! They enjoyed the Christmas eve Fireworks, the reindeer visit, spent hours in thr fun zone and did not want to leave the Aquatics center. The day time tubing was a hit as my 3 year old was able to participate and kept wanting to go again. This was a vacation for the memory books. The night tubing for the adults was exciting! Those tubes were zipping down the hill lol.

As a Silver VIP owner, I have never experienced such an embarrassing situation. I arrived at the resort in time to check in with my guests after a long drive from New Jersey. We actually showed up an hour or two after check in time. I was excited to share my unit as I rented a 3 bdrm one. I talked up the fact that we were having this suite with everyone having their own bedroom only to be told that the unit was not ready and it would take at least another 1.5-2 hours more. I was told that there was a shortage of workers yet three parties ahead of me, also checking in, had no issue of their room not being ready. There was absolutely no accommodation made nor any semblance of restitution for the inconvenience we incurred. It was simply left at that and I was expected to simply "take it or leave it." I am both a Wyndam and WorldMark owner and never have I encountered a negative experience as this in 25 years of ownership. I expect an acknowledgement from the resort manager. I definitely have a less positive outlook on Wyndam after this episode.

I was disturbed how careless lifeguards are at the resort as well as their education. A lifeguard saw an umbrella fly through the air and reacted like no big deal-it nearly hit my eye. Students were taught lifeguard class and I witnessed it which ruined my relaxing. They are taught to worry about putting gloves on THEN CPR-that is not ok and they wasted minutes before providing CPR. You don’t need gloves for CPR in a pool setting. Hope no one drowns there but if you do it’s likely because the incompetent lifeguards.

Great family resort. Much to do in summer. The pools and water slides are a favorite. FunZone is also fun with the upstairs activities included with Notch card and downstairs activities for a fee. We enjoyed disc golf. As Wyndham owners, the tee time was included but disc rentals were an additional fee. Lawn games and hikes/walks are also options for free family fun. Craft time was a good option on a rainy day. Condos were slightly dated in decor (peeling wallpaper) but clean and spacious. We stayed in the Tamaracks in a 2 BR/2BA Deluxe. We would not hesitate to come back winter or summer.

Beautiful views all around the resort; lots to do: family activities , a fun zone, outdoor courts, or just relaxing. The staff couldn't be nicer. Shuttle bus or golf cart pick-ups all day to all corners and facilities are everywhere.

Beautiful place. We have been going there last few years during fall. Love it.

We stayed at Owls 6. Each building is named after something different with a handful of condos inside. The one we were in was really nice, clean and had a stunning view. Would absolutely stay again.

Truly upset about their refund policy and lack of understanding. I made a reservation on Booking and did not see the extra charge for cleaning that amounted to even more than the price displayed. After receiving the receipt I immediately wrote back to cancel, explaining my mistake. They only responded that they wouldn’t pay back cancellation fees, that amount to 500$. So in short, for a reservation that did not last more than 15 minutes, they are charging me 500$. If they are ready to rip off their clients this way, I just can’t imagine how this place can keep doing business.