ClickAway Tech Repair Campbell - Computer repair service in Campbell - 457 E McGlincy Ln, USA

I took my 2020 Samsung Notebook 9 Pro to ClickAway for a free diagnostic repair of my broken and malfunctioning computer notebook keyboard. The IT Technician Aidan performed the necessary diagnostics and discussed the problems with me. I agreed to proceed with ordering the electronic parts which included installing a new internal keyboard and a new motherboard. This is extremely delicate work. I saw on YouTube what it involves and it's basically like doing micro-electronic surgery. IT Technician Aidan did a 100% perfect job. My Samsung notebook works like brand new again! All my data was restored and carefully encrypted. Everything was securely and professionally completed to my full satisfaction. I absolutely recommend ClickAway Campbell. This is your one stop tech shop for anything electronic you want fixed and done right! THEY ARE EXTREMELY KNOWLEDGEABLE AND PROFESSIONAL AND COURTEOUS. I can't over emphasize that this place is where you need to go for help with all of your electronic devices!

I have been going there serveral years and was satisfied up until this time. I had very poor service and had to go back three times before my computer was fixed. The technician, in my opinion, did not know what they were doing. The manager should have stepped in and switched technicians or at least acknowledged the problem, but he didn't until the last day when I picked it up. He just ask if everything was okay and I said that I would charge him for the gas for the three trips. I may not go there again.

Macbook Pro wouldn't turn on and charge. M2 chip macbook, just over 1 year. Apple mentioned they'll need to replace the logic board so I came to this place. Free diagnostic but I knew it was too good to be true... They mentioned this would be done within 24-48 hours, no problem.They tried to sell me a priority turnaround, I declined. I called them after 48 hours and they said it's the logic board (same thing apple mentioned) and they'll need to replace it. They said they have to send it in for cleaning and data stuff and i declined. 55 hours passed and I just went straight to them and demanded to have my laptop back. They said they couldn't release it. I told them to forget the quote and everything, just give me my laptop back. Finally the tech got on the phone with the manager and they were able to release my laptop. Staff was nice but never coming back here. Wasted my time. Was looking for a free diagnostic and a decision to pursue with the fix, not trying to go through several rounds of inspection here just to get charged before getting a fix. If you're reading this, filter to the lowest rated comments. It's pretty much what others have dealt with too!.

Problem to fix: S24 must have caught sea water or sand. I couldn't charge it with a cable. I chose ClickAway because it is one of the closest locations. Experience: The setup looks very professional, and the store manager was nice enough to expedite my request. It started with a free diagnostic. A couple of hours later, I was told that they needed to open up the phone and it'd cost me $99. Then a few hours later, they told me that they identified the problem and would fix it for another $199. Just to be fair, this is the first time I had to go to a shop to fix my phone, so I have no reference whatsoever. But it does seem a little crazy.

Great spot 5 min away from my house. I needed an sd card adapter for the Mac and I didn’t even know where to go around my house I thought about searching for radio shack but than remembered that was 10 years ago and they don’t exist anymore. I knew Best Buy is far so it’s a pleasure having them in the neighborhood plus the service is super friendly and quick I was the only one in there. Definitely will know I can come here for lots of things.

Eddie and Aidan were very helpful in replacing my IPOD 5th generation battery and in quick time as well. I would highly recommend Clickaway for all computer, ipod and phone support. Thank you again

This place is great. They were very communicative and tried everything they could to solve our bitlockered PC issue. In the end, they couldn't solve it, but I don't hold that against them, it was an impossible task. They had some cool old computer tech (mostly Mac) my five year old was allowed to play with. Will definitely use again for problems I can't solve.

These guys lied to me to get more money. The free diagnosis turned into a $250 diagnosis. After I agreed to pay that, they told me my cooler was broken and it would be dangerous to start the computer without another $250 repair. I called their bluff, picked it up and the cooler is perfectly fine. DO NOT TRUST