Clearwater River Casino & Lodge - Casino in Lewiston - 17500 Nez Perce Rd, USA

Clean rooms, slept well, good rates. For some reason, right when we got near this place, cell service dropped instantly to a complete zero. Casino is small, not too much to do besides a handful of slots. Didn't see any cards or dice games anywhere. Hot tub a little less hot than my liking and jets were weak. Upside: drinks were good and about half the price of other casino resorts, had a nice little breakfast there too and some good bar food snacks for cheap.

Food took almost an hour, and we were the only group in the restaurant. Food came out so so, 1 burger was burnt, fish was over fried and almost burnt, fries were overcooked and cold. Wraps were good, but overall, it was not worth the cost of the 4 meals. Service was ok. He tried but wasn't aware of food time or issues, and he should have been.

Haven't even been here yet for upcoming concert, Trace Adkins. Found 3 different phone numbers, none of them actually go thru? So how do you get questions answered like, can we bring 1 bottle of unopened water in? I bought lawn "seats", so can we bring in our camp chairs? All the bad reviews on here and only 1 of them had a response from the place? Wow.

AC wasn't working in our room. On a day that was 113 degrees outside. Nobody was playing at the casino. And the restaurant wasn't open for breakfast until 9 am. But staff was very helpful.

Went sometime in summer of 2023. Yearly road trip. Stayed at hotel. It was okay.||Went down to gamble. Machines were tight, no surprise. Place was not busy at all.||We hadn't had dinner and so we ate at the deli. Food was horrible and God forbid the person working at the deli had to smile or acknowledge anything. I don't think they could have. So sad that they hate their jobs so much that they cannot at least act like they like it. ||I won at a casino in Washington earlier in the year and because we live in Oregon, we needed win/loss statements from the casinos.||On 2/26/24, I emailed Clearwater and they did not respond to my request for information on how to obtain a win/loss statement. So, because I could not deduct the loss (and I did lose) from this casino, I had to pay more Oregon tax. ||It really is nothing to Clearwater, but to the customer, it is important. ||For this reason, which shows no respect for customers, we won't come back.||And, before you waste your time commenting on this below, don't waste the time now that everyone can see this. You should have cared when it was just you and me.

Avoid this place. The machines run constant ads for the company, and I visit Lewiston multiple times per year, but we never win at this casino. Half the machines are out of service or don't work properly, and I'm certain the win rate is not set to the legal limit. We recently went to Montana for vacation, and we stopped at a few casinos in the area. We didn't lose once. That tells me Clearwater is not setting their machine probabilities to the legal limit.

My husband and I purchased tickets for the Hotel California concert for May 4th back in March. We decided to drive down a day early in our camper from Spokane. ( I had talked to them earlier about where to park as their RV campsites are currently closed due to construction) After we arrived we went to register with security but had to leave our info with the players club ( apparently it was shift change with security) We stated we are staying 2 nights. Security later called my husband leaving a voicemail saying we can only stay 24 hours. We spoke with security stating we had purchased concert tickets for the Saturday show. There were no exceptions, we could not stay more than one night ( btw the parking lot was 3/4 empty). One security officer said we can stay at Hells Canyon for $45 a night or Walmart parking lot and come back the next day. Needless to say we left and lost out on the $90 tickets as they would not return our $$. |Wish they would have mentioned when I called about a 24 hr policy. Just an FYI to all the RV’rs out there. I know one thing… we will not be back. There are many other casinos that let you stay longer than 24 hrs. and we will be spending our $$ there.

I must say a terrible example of gaming in idaho I live within 85 miles of this casino I drive by it every week this was the final straw we had a reunion in Lewiston and some of us stayed at the casino and was so disappointed in the service at the casino the people are rude. Look at it this way there's more workers on the floor than patrons I will never go back I would everybody boycott this casino cause they suck from the top to bottom there machines are rigged and they know irlt please everybody don't go there they be stopped please read the reviews,