Charleys Cheesesteaks and Wings - Sandwich shop in Lansing - 17667 Torrence Ave Spc. 17 Unit 17, USA

On December 23- 2023 at 2:49pm. I had hair in my food the food was dry and had too much cheese the manager could not get my order right made me a second sandwich forgot to add cheese and fries after having hair in my food I was treated badly upon asking for a refund the manger become angry and refused to give a refund and or make another sandwich. It got to the point I had to contact police she then lied to the police tried to make me look like a criminal making false statements….the police found her in lies made her give my receipt she say she didn’t have and made her give me a refund but she didn’t refund the correct amount. The store owes me money. I am very dissatisfied myself family and Friends will never visit this store again.

Very awesome place to stop by and get some of the best lemonade and fresh Philly cheesesteaks ! Great and very friendly customer service . And if you download the app you get $5 off your first purchase of $15 and different coupons throughout the month .

Went here for the 1st time today. The young gentleman at the counter provided my friend and I with his recommendations and was very sincere and helpful. The food was cooked fresh and the original philly cheesesteak was delicious. The large sandwich has enough calories to sustain you during Biden's upcoming and planned second pandemic. Enjoy.

🔥 Philly cheesesteaks and hands down the best strawberry and watermelon lemonades with real fruit in it!!

The food I ordered was delicious. What I ordered that was hot was indeed hot and what was supposed to be cold was cold. The Philly was on point as always and my chicken wings were wonderful. Now my order was a little messed up I didn't get all my dipping sauces for my wings. Now as aggravating as that can be the manager a really good man named Juan Solis replaced everything that was left out. They didn't have a delivery driver on location so he left work to bring everything to me that I was missing. Thank again Juan!! This man needs a promotion and a raise!!! Exceptional Help Is Extremely Hard To Find!!!!

The customer service were great and the workers were really welcoming and nice. 10/10 food ! Best milkshakes I've had in a while!

I had the" old school" Philly, the meat was dry ( like chipped beef)with cheese,and the fries were over salted. I wouldn't buy it again

I ordered from grubhub this time the Philly cheesesteak was dry no grill onions or mushrooms like it said ,the Ultimate fries was good, I tried to call no answer was disappointed after spending $53