ChairTech, LLC - Used office furniture store in Carpentersville - 156 Williams St, USA

I drove to Chairtech in Carpentersville where they have a very nice, large warehouse of organized top of the line office chairs. I first purchased a refurbished Herman Miller Aeron Size B (picture attached), which was in great shape and felt extremely sturdy. I tried it out for a week, and although I came to really appreciate the chair more than I expected, my particular larger body type did not feel right for long periods. They kindly made another appointment for me to return the chair and consider some of their many other great options. They could not have been more generous with their time and expertise in this process, and were extremely nice and understanding. Really a professional atmosphere and I would highly recommend their products and services.

10/10 experience. Very knowledgeable owner; very courteous service. My Herman Miller chair is in extremely sturdy, like new condition. It was a surprise to find such an extensive variety of high quality ergonomic chairs in the middle of the Upper Peninsula, and I feel like I got an incredible deal. Would highly recommend, thanks again!!

Excellent customer service, quality and reasonable prices. I purchased a new seat for my Aeron chair online and when I showed up with my old one the owner saw that I had purchased the wrong color. I thought my chair was black, but he pointed out that it was “lead” color instead. “Let me see if I have the right color in the back”, he said. And then everything was fixed and like new. Highly recommend.

I have been searching and researching for the right chair for my work-from-home experience. went to many office furniture places in the City and wasn't completely satisfied with the service, selection, and prices. so I decided to look into the suburbs for help and found Chairtech in Carpentersville. I contacted Marty, who was extremely friendly and informative over the phone. I went the next day to the showroom and was completely blown away by the selection and the knowledge and experience these guys had. They literally rebuild all the chairs at sight. Marty had me try out many chairs as he suggested that till I sit in different chairs, it's hard to know which chair is the right fit for me. I was actually there to buy a more expensive chair but he suggested that some of the lesser-known chairs that were not in my research list might be a better fit. He was right. I left their showroom extremely happy and saved a lot of money compared to what other places had for sale. I was there for at least two hours and not once did they make me feel, that I am taking too much time for purchasing just one chair. I highly recommend Marty and Chairtech for all your office and chair needs. These guys are legit and truly care about putting you in the right chair and not just the most expensive one. I will be back and will tell all my coworkers.

Instead of going to a Big Box company for a new office chair, I decided to try and work with a local furniture supplier. Unfortunately Chairtech's untrustworthy pricing scheme makes this our first and last experience. I found out that after calling and setting up some time to see the chairs, the owner overcharged us $250 for a lower model of chair, when he was selling a better quality model for $200 online. On top of this, he asked if he could have our old Aeron chair because he was "giving such a good deal", even though our Aeron still has several hundred dollars of parts still available on it. I'm disappointed that he had to resort to ripping us off to see what he could get away with when we were interested in establishing a relationship and being return customers. I'm sure there are honest small business furniture salesmen nearby, but this is not one of them. I attempted to reach out to the owner to talk about what happened and he did not respond. Buyer beware.

We came in to buy a chair from Chairtech today. Marty greeted us at the door. We followed him into the warehouse. I have never seen such a large selection of Chairs. They had everything. Marty told us not to be overwhelmed and he would go through all the chairs Features with us. He picked out a few chairs for us after listening to what my needs were.we decided to go with the Herman Miller Aeron. Marty was extremely patient and super friendly. He even offered to load it up in our car. There was not enough room in the back seat as the baby and the car seat were in the way. He offered to deliver it to us free of charge as he didn't want it to interfere with the baby in the back seat.This was the best purchase experience we have ever had. Smooth and easy. We will be back and will be sure to tell our friends about this wonderful business. FYI. They also have a bargain section for bargain hunters. Such good deals.But understandably they cannot be returned as they tell you that upfront.

I live about 30 miles from ChairTech and decided to drive out to pick up my chair. First, this is a real business. They have a sizable warehouse and refurbishing shop, with workers doing their thing. Second, these are good people, running an honest business. Marty is very easy to work with, and the communication was great. My Aeron is in great shape and I am enjoying having it in my new office. I highly recommend doing business with these guys. They'll treat you right and give you solid quality.

I showed up during business hours without an appointment and was let and shown around by the owner (I believe). He knew everything about the chairs he had and was very helpful. He asked me my budget and showed me chairs that fit it. I did not buy anything and I later looked at ChairTech's website. Several chairs I was shown in store were listed for more than my budget. Also, all the chairs which I were told were $250 (the top of my budget) were listed on the website for between $170-$200. Make of it what you will.