CD Technology - IT Services - Computer support and services in Knoxville - 5416 S Middlebrook Pike, USA

Computer Depot has been a life saver for my small veterinary hospital. We started with 3 employees and now have 20! They have been there for us in every stage of growth, from helping set up new equipment to networking all systems and troubleshooting everything. They have excellent response time and are very friendly and helpful. I highly recommend.

CD Technology provides excellent service. Their computer support specialists are always polite and work hard to address any issues that may arise.

The CD Technology team has deep knowledge of computer hardware, software, business apps, and networks. They respond quickly by phone and email and provide friendly, efficient service on-site.

All of the staff at CD Technology have been awesome this year! I have had numerous computer issues this year and they have all gone above and beyond to assist me with each one. Thank you so much CD! If you don't have this team covering your back then you need to give them a call.

I don't usually write reviews/opinions, but I felt like I should. From the start of me bringing in parts for a new desktop (I had spaced on labor day weekend) not only did they have it finished. They had it running great before the weekend. Everyone I talked to were happy to answer questions, or concerns I might have. That said I would happily recommend, and hopefully look forward to doing business again in the future!

Terrific support. My problem was resolved quickly and efficiently. I couldn't have asked for better service. Thank you!

WARNING: DO NOT USE FOR DIAGNOSTIC SERVICES OF ANY KIND!! I am a college student and I use(d) my computer for 6-12 hours on some days, let’s just say it is essential to my studying and I also use it for gaming and streaming video. My computer was purchased 2-3 years ago from an online prebuilt computer store with a large reputation. Sometimes on these prebuilt units, things like fans and cooling can be kind of cheap as they save cost and spend more of the budget on big name processors. This means that in my unit, my CPU pump and therefore my whole water-cooling system failed about 6 months after I bought the PC. I brought it in to the Computer Depot fast, educated service to ensure my basically new PC continued to serve me well for years to come. I asked Zack to investigate everything and let me know what he thought was causing the clicking noise and check my computer for signs of heat damage. I also let him know I wanted to pay for a new layer of thermal paste if there were any signs of early wear on the CPU. Basically, I wanted him to make sure my computer was not damaged and make sure it was safe for the future. I left my PC with Zack. Zack can be described with five words: Slow, Arrogant, Condescending, Rude, and Useless. He kept my computer for 4-6 weeks and I had to buy a laptop to continue my studies on while my main desktop was getting work done. Every time I would call, it would take hours to get through and he would tell me it was running tests and he can’t get it to replicate any of the issues I saw every time I used it at home. Basically he was saying my PC was great. Finally, he replaces the pump, but he doesn’t do the thermal paste and I do not believe he even investigated anything for heat damage, though at the time he said he had. I bring the PC home, and the new pump is great. Now I realize all Zack has sold is a false sense of security, as the crashes that had once accompanied the CPU pump clicks are still occurring. My PC still crashes after 10-20 minutes of doing anything, and as time goes on the issues gets worse and worse. I have spent dozens of hours if not hundreds trying software side solutions. Eventually, the pump they had installed will fail as well due to him having the pump higher than the radiator, probably causing further damage. I have run memtest86 and received errors on 2045/2059 tests, this is a RAM/CPU tool where 1 failure is severe enough to warrant replacing parts. I have installed newer, larger CPU coolers that Zack said wouldn’t work on my unit. I have even moved to Windows 11 in desperate hopes to fix this issue. At this point, it is either my CPU or RAM and I definitely asked him to look at those when the PC was younger and make sure they were healthy. The point is, I had a 6-month-old computer that I took to the Computer Depot, and I was even able to point them in the right direction and asked them to protect me from this exact kind of issue. All they did is waste 6 weeks of my times, show me an incredible amount of rudeness, and sell me a false sense of security. Unless you know exactly what is going on and what your computer needs- do not use the Computer Depot. I did not have money or time to troubleshoot this issue endlessly, but now I have been forced to spend hundreds of dollars and dozens of hours due to Zack’s inability to diagnose computer issues. Stay away!!

I absolutely love doing business with Computer Depot. They have never, not once, let me down. Anytime I have had an issue with my computer and called for help, they immediately answer their phone and someone remotes in and fixes my problem. Ever now and then, they even send a little surprise gift in the mail just to make their customers feel special and appreciated! Definitely a 5 star rating from us!