Carole Motel - Hotel in Savannah - 175 Main St, USA

I was very disappointed and upset with my interaction at this location. My original reservation was at Savannah Inn & Suites. Upon arrival, I was issued a room. When entering the room, I was met with fog on the windows and the sounds of rushing water from the tub that couldn't be turned off. I went back to registration and the receptionist gave me a room at the "house" at Carole Motel. I ended up going back and cancelling the booking at the cost of $67 (even though I barely entered the rooms). The receptionist was very rude and disrespectful when I told her we weren't pleased and requested a cancellation. She told me that if I didn't keep the reservation, she would call the cops on me for "keeping her key". I told her I didn't want to keep the key, but I wasn't giving it back until I got the reservation cancelled. She said they longer I stayed, the longer they would charge. There were remnants of roaches in the cabinets. My family and I didn't feel safe there at all and her threatening me just because I expressed our feelings, made it even worse. I will never book with that location again. We had to find somewhere else to stay which involved paying a higher cost, but worth it for my family's sake. If I could give this NO STARS, I would. 100%.

Terrible place to stay, dirty and cockroaches everywhere. Train is very loud and jarring. The service is probably the worst in the country for any place of nocturnal relaxation. I suggest everyone report them to the better business bureau to have them investigated or restructured. If you value your money stay elsewhere.

I have been an air bnb customer for well over a decade. I have never visited an establishment where the host was entirely rude, belligerent and threatening. The room keys given almost never work. Instead of replacing these locks with ones that actually work, the host would rather scream obscenities at his customers. He locked us out of our room with our dog inside the room because we kept asking someone to unlock our door. While the staff were very polite that alone would never persuade me to stay one more night at that place. Our experience almost got to the point of allowing law enforcement to deal with the situation. I would have left this review on air bnb platform but the host graciously cancelled our reservation so we were unable to leave a review. So I’ve decided to leave a review on every social platform I can find.

We stayed here recently. To us it's one of those long standing motels , kinda like on the West Coast . Rooms are clean and here some complain about the bugs -we are from the desert we don't care about one little harmless bug slipping through the cracks. Area isn't too bad as we've stayed in worse ..definitely an experience so give it a shot..

Yeah I forgot to read all the reviews first. One thing that I don't like that train sound was sooo loud. At night, they came like 3-5 times, so I couldn't sleep well. Also, the check in time wasn't smooth. I have to take the key from the branch. I was lucky that I came there before 7pm when check in.,

Worst hotel ever. Spent 3 nights and no bathroom light. The toilet always sounded like it was coming out of the wall. |No room to sit , or put bathroom items! |Had no towel rack! Management would never get back with you. No one on site at the hotel. The office was up the road. Not convenient at all!! Beds are small. Only 2 to a room, no room for a family. Never again!

Terrible experience. Absent staff, no one ever replied/assisted. Located in dilapidated area. The camera was falling apart. Right next rails with cargo trains running all night long. If you are not desperate, please reserve something else.

Propre est le seul point positif. Chambres minuscules, aucune insonorisation, on entendait très bien la télé des voisins, le train passe juste en arrière et siffle jour et nuit, des clients faisaient le party mais la réception ne voulait pas les avertir avant 11 pm.