Capstone IT - Computer support and services in Palm Beach Gardens - 11380 Prosperity Farms Rd STE 212, USA

After vetting several IT vendors to serve as our new IT service and security management provider, I am pleased to announce that choosing Capstone IT was the best decision we made. Working with Sara and Mike during the vetting process, where they answered all our questions, was an excellent experience. The onboarding process with them and their team, especially David Firestone, has been amazing. As someone in operations, it is always great when a vendor delivers what they promised and goes above and beyond to ensure that we had no downtime in productivity. Their response time to service tickets is incredibly fast. I am very happy to be working with Capstone IT for all of our IT service and management needs at our law firm. I highly recommend them!

The whole team at Capstone IT is top notch. I had a recent problem and they were able to consult with me immediately and offer no nonsense solutions. My issue started with a call to Sara who invited me to come down to the office. There, Mike greeted me and got right down to solving the issue for me. In less than an hour I was back up and running. As a small business owner, downtime is costly, I was thrilled to be back at it in no time. Thank you Capstone IT !

The team at Capstone provides excellent service. They set up our office IT, including our firewall hardware, threat monitoring, etc. Every time we've had an issue or problem arise, they've responded very promptly and resolved it. They're friendly and professional. We've used them for years, and Mike and his entire team have always been there for us.

The Capstone IT Team recently helped us with a with a security concern we had related to our school. They were quick to respond and confirm that our impacted staff had no need to be concerned. They were knowledgeable, professional, and helped our staff feel safe and supported!

I am writing to express my sincere appreciation for the exceptional support and customer service provided by Capstone engineers. It's not often enough that staff are recognized for their outstanding work, but day after day, Capstone consistently rises to the occasion. Despite the challenges and demanding assignments, we throw their way, the entire Capstone team demonstrate unwavering dedication and professionalism. In particular, I want to acknowledge the Capstone engineer's resilience, patience, and willingness to support me, especially during times when my IT skills are put to the test. Their guidance, encouragement, and ability to lighten the mood with humor make all the difference. I am truly grateful for the after-hours work and the exceptional people skills displayed the team. Having you all as part of our toolbelt ensures that our company runs smoothly, and for that, I am immensely thankful. Once again, thank you for your continued support and outstanding service.

Everyone at Capstone has provided great service and a fast response to any technical issue our office has come across. Definitely recommend!

Met with Sara of The Capstone Team about technical support for our Society. After the meeting she and the team offered expert advice for the technology needs of our organization!

Capstone IT team has been helpful and responsive-- a great IT business partner.