Capital O Hotel Richmond Hill/Savannah area I-95 - Hotel in Richmond Hill - 4071 US-17, USA

That is the worst place you can choose to stay. They charged me a $50 deposit that after a month they still haven't returned to me. the door of the room would barely open. The room smelled bad and highlighted the smell of old and cigarette. They had nowhere to throw garbage. The sheets looked like they hadn't been changed and weren't clean. The toilet was splattered with urine, a sign that they never did the cleaning after the previous guest left. Noisy old air conditioner I could hardly sleep. When I entered the room and turned on the bathroom light there was a cockroach on the shower door. I ended up leaving in the middle of the morning because the itching in my body and the discomfort of the place did not allow me to continue there. Honestly it was a nightmare and I do not recommend them. I'm still waiting for my $50 deposit to be returned.

I booked a room online for my elderly father who was traveling home. The website showed a total price of $81.75 to be paid at arrival. I called to ask if I could pay remotely, and was told no - that was not an option. I sent an email to their corporate office with the same request before calling, and they responded with a link to pay online. By this point, I had already sent my father the money through the bank, so he could pay on-site. He arrived at the hotel shortly before dark. The clerk told him the credit card machine was down, and he would need to pay $180 cash to stay there, and $50 would be returned when he checked out. This is much different than the $81.75 we agreed upon. He did not have $180 cash, and had to leave. I contacted the hotel to cancel my reservation, and explained what happened. They declined, and my card was charged 1 night's rate - which was $81.75. I feel this was a scam by the employee (why else would it be cash only?), and they targeted my senior citizen father, ultimately leaving him without a place to stay after driving all day. I will be disputing this charge with my credit card company and contacting the BBB. This has become a huge headache, and I urge anyone to avoid this place.

0 stars!! ABSOLUTELY HORRIBLE!!! I just spoke with a woman at checkout who had to sleep in her car with a newborn baby because the office closes at 11pm leaving no contact for staff at any point. Imagine paying for a room you cannot get into because your key card doesn’t work and the numbers you call don’t work there anymore. Our towels were badly stained. Mine had rust all over it making it looks like a shop towel and my business partners was heavily stained with what looked like pink hair dye. The rooms were filthy and smelled like dog. The numbers posted are numbers of ex employees leavening no direct line to the hotel or staff. They charge you $5 to reswipe your key if it deactivates. Was there 11 days and had to go ask for anything I needed and was still turned down for put off. Our tv didn’t work. No garbage basket. No microwave. No fridge. Beds were so bad we used an air mattress. The office closes at 11pm and doesn’t open until 7am. I regularly travel the country and I e visited most states. With that said being said this is probably the TOP 5 worst places I’ve ever stayed.

Definitely the worst we've ever stayed at. The room smelled like stale cigarettes. The shower enclosure was rusted, the drain screen was not secured. No blow dryer, only one hanger. No refrigerator. The sides of the mattress pad was stained. TV remote didn't work properly. Overall disgusting. No coffee maker.

This hotel is amazing!! Miss J the manager is very friendly and helpful!!! They treat everyone like family! The staff went above and beyond to make my mom and I feel safe and comfortable. At first the microwave I thought would be an issue being in main lobby but it was clean and was nice to go up and heat something had the bed and breakfast feel! I have stayed in a lot of hotels up and down the east cost and I will make this a permanent stop when ever in the Savannah Georgia area the bed was super comfy no aches in the morning! Rooms were clean and well maintained...if your looking for a safe friendly place where you can feel relaxed and enjoy your stay with friendly curtious staff make this a stop on your vacation! This is best hotel on the east coast!!!!!

Our stay at Dogwood Inn & Suites was so pleasant.We would absolutely stay there again! The rooms were newly renovated and were so clean/ tidy. For me cleanliness is a huge thing when staying somewhere such as a hotel. The room smelled really clean and pleasant as well. I loved the little barn door accent in our queen suite room. I also want to say how kind and helpful everyone was at check-in and check-out. As well, everyone I passed who worked there always greeted us with a kind smile. Though It may not look like much from the outside, I would highly recommend staying here. The prices are excellent as well! Thank you for a wonderful stay Dogwood inn & suites!

Worst hotel I have ever stayed at. 100 dollar deposit to stay. They prefer cash and tell you if you use a credit card you may not get the deposit back. Ok now im ready. Oh im sorry the room isnt ready. So they send someone to check/clean the room. They then send me up to check it out. Quick glance no major issues I can see. Get the room and now I can really relax. Nope walked bathroom to inspect shower. I find a hairy bar of soap and several socks behind the trash can. Went to front desk to alert them and they send the maintenance man up to remove the items. He's cool he gets 5 stars. So after returning it notice no towels or wash cloth. Went to front again. She calls a young lady in and she takes me to the laundry room and hands me a bundle of wash cloth's and towel all unfolded but warm. She's cool she gets 4 stars. After returning again I decide to really inspect the room. I found the floors to be unswept and not moped. Bugs still on floor, hair, some type of brown drops on the floors. Very disgusting. I guess its a family business. The older maintenance man with the toddler helper is very nice. The younger maintenance man slim guy very nice. The cleaning lady that gave me the towels is very sweet. The lady at the front desk seems nice I didnt have any issues. I saw several other guest get upset at her but I dont know the reasons. Nasty hotel overall. If they cleaned the rooms frequently it would be 3 to 4 stars

Warning! Do not stay here. The rooms are trashed and have water damage that produced a strong mildew smell. The AC was filthy and I actually cleaned the filters myself. They charge a Cash Deposit (for what I do not know?) because the rooms are trashed when you get them. The cash deposit is conveniently forgotten when you check out and they also charge the deposit to your card. The Pool is Stagnant and the roaches are everywhere. Then they also charge a $12.00 debit card fee. Police chasing people. Some guy shot a gun off in the parking lot. The Health Department needs to shut this place down.