Capital Inn - Hotel in Sandston - 5408 Williamsburg Rd, USA

Beds were pretty comfy. Fridge was very cold, which made the drinks even better. Water gets very hot, which is nice for a good, hot shower. Service was kind and friendly. Location is good, since it's pretty central to the area, it's right up the street from the airport and the interstate.

People are very nice and friendly enjoy my stay

Had to change my room twice, first room didn't have a Lock on door next room both rooms where dirty. It had roach. The last room they had to fix the lock, lights . no promote for TV had to ask they had to have housekeeping to come in but the saddest is the bed next to the one I slept on had blood on the mattress. It look like something or someone die there

The hotel needs to be shut down until they get the rooms together! Room was completely infested with roaches had to go buy spray and bleach and cleaned it down. Only reason did so for I paid for the room but by 12 am after I went to ask for a floor towel to take a shower I was ready to sleep in my car instead! The guy had the nerve after the woman explained the towels were locked up and gave me a hand towel to step on, told me it's late! Are you not a uncompleted infested hotel? Do not stay here! I checked for bedbugs there were none thank God but its nowhere near your money or headache! After his comment I left!!! Do not stay there!!!! This place needs to be shut down and I will be sending a complaint to BBB!!! This is only half of the story on renting this room!

DONT WASTE YOUR MONEY! I was in this room for 30 minutes with my 3 year old daughter & laid down I saw a bed bug crawling I jumped up so quick I asked for a refund and they told me they just got inspected a week ago and they don’t have bed bugs it was probably a regular bug ! I insisted a refund but they stated it had to be under 10 minutes in order for me to get a refund !!!! Don’t waste your money on this disgusting hotel….. I will be contacting the department of health first thing in the morning !!!!

I have never stayed here but whenever I go here to make a delivery it always smells like stale cigarettes coming out the rooms. The odor is so strong you smell it outside the door before its even opened. Sad part is all the doors are located outside!! I hope its (the smell) not all the rooms!

it was a nice place, probably back in 1972 . Now it's rundown , smelly and outdated. Its rather obvious that the owners don't care. My room was disgusting, bathroom was filthy so was the mattress., holes in the walls, barely any outlets , the roaches threw us a welcoming party.

This place is so disgusting… my room had bed bugs besides being roach infested and filthy. I quickly got a refund and was out. Oh, and I surely called the health department, wonder how their faces gonna look then, doesn’t even deserve a rating and if so it’s a -0