Calyx Technology, Inc. - Software company in San Jose - 6475 Camden Ave # 207, USA

Calyx Software is the great great great grand daddy of mortgage origination software. Since 2001 I have personally been using the los software. I have been a loyal customer since that year. As it evolved into point data center (self hosting) in 2004-2005, I bought my own server tower and made my offices virtual. Now it's hosted on Amazon so virtual office is even easier. We even use Calyx for our mortgage loan underwriting. So the 1 star is not for the software even though it would be nice for it to integrate with gmail/Google docs and calendar, rather the one star is for their customer service and management in both sales and operation. I personally think that they have forgotten that the small mortgage shops from the early 2000's is what kept their doors open. There is little to no effort in maintaining or keeping a relationship with their long lasting loyal clients. I find it funny how Calyx Software tries to hide negative comments.

The software works if you know how to use it and if you have any problems at all, good luck. There is absolutely no support. They hire people to answer the phones and after at least a 30 min hold, you might be able to get someone that can't help. Even their next level of help is useless. It seems whoever hires is just hiring their friends and family. I am hoping someone who cares in this company reads this and looks into their support for mortgage brokers. There are so many features I can't use anymore with your updates and I can't get anyone to help me.