Callaway Villas - Apartment complex in College Station - 305 Marion Pugh Dr, USA

Howdy! I have been living here for a semester and have really enjoyed the apartment. My favorite thing is the maintenance, they have an amazing and caring crew that are very quick to fix issues. This is so important and has made my experience so much better as they are readily available and good at what they do. They even helped me put my spare tire on when I blew a tire. Lovely people!

I had problems with my bathroom and I put in the work order yesterday evening. These two very nice and kind guys from maintenance crew came and fixed my bathroom after hours. They were so kind and helpful!

Toured the property recently with my daughter who will be attending A&M next semester, I was really impressed with the cleanliness of the property and organized staff. Jizelle who works in the leasing office was very welcoming and helped us with all of the questions we had. Great first impression!

I'm the (paying) parent of a resident. It took 24 hours and multiple calls to get someone to go see my daughter's apartment, which had 3 inches of water due to busted pipes. Management refused to move her to a dry apartment (even though available). It's been a week, still not fixed...and she has no access to the main living area, no water or means to make food or heat food. We've had to pay for several nights in hotels and have food/water delivered to her (she doesn't have a car)...and when my daughter asked if someone could drive her to the hotel we booked, they said no :( It's a helpless feeling, especially since we live out of country. Very poor management (owners). Would NOT recommend! Update: I'm adding more images to what my daughter and her roommate came home to a few hours ago. Please tell me how this mess is considered a safe and acceptable place to live...and to make matters worse, when she and her roommate returned, maintenance didn't lock their front door?! And still no running water :( March 22, 2021 update - As you can see in the images (one month after the storm), hardly anything has been done to fix my daughter's apartment. Granted, she does have heat...but pipes are still broken downstairs and she's unable to use the kitchen, living room and downstairs bathroom. Callaway Villas offered "alternate" accommodations in the form of an unfurnished dorm room and is allowing her to eat from a meal plan, which is progress....but charging us $550 a month for her to only have a bedroom as a living space is completely unreasonable. And worse, her apartment is not the only one in this unlivable state!? Poor management is one thing, but for over a month leaving kids in this mess, well, that's the saddest part. (And Rachel K., who responded to my last post, I have never worked with Lylah. No clue what you're talking about here? I did reach out multiple times to your help line weeks ago. No more reaching out on my part. You can contact me. You have our information, you've had it all along.)

Please don’t stay here, awful idea and the value is horrible. The extra 100-200 dollars a month is absolutely worth it to stay somewhere else if you can afford it. I’ve had the same leak fixed 4 times and it keeps coming back, the walls are thin and you can see through the crack of my front door when it’s locked. Paint was done horribly and there’s visible water damage in several places before I even got here. On top of everything else there’s currently an internet outage with no estimate on its fix and I’ve heard nothing but poor reviews from every other resident I’ve talked to.

Dixon did a great job helping me out at the front desk, especially when he seemed busy! I’m glad Callaway has people like him that make customer satisfaction a top priority.

When looking for a place for my daughter I was helped by Jizelle Dominguez. She was beyond great for us! Jizelle was very informative and made us feel great about Callaway Villas, on top of that she was courteous and professional. I highly recommend asking for her when you visit the property!

I love this place so much!!! When I called to ask questions about a floor plan next year and lease opportunities, Dixon was so helpful!! He was able to answer all of my questions and got me all the information I could ever need! He was the best!