C Spire Corporate - Cell phone store in Ridgeland - 1018 Highland Colony Pkwy, USA

My expierence with C Spire has been so lousy. The phone service has been unreliable and quite expensive. Their so called free phone promotion was also really bad. They gave so called free phones but you have to have the account for 3 years. Otherwise you pay for the phone or some prorated portion of it. Most phones don't really last 3 years and C Spires likely knows that. It would not be so bad if C Spire did not seem to promote itself as allowing customers to cancel. Customer service has been especially bad. They are so unhelpful and even rude. Overall, I am very disappointed in C Spire.

This Company has/have the worst Call Center Customer Service known to man. While some of the stores offer grate customer service; a terrible Call Center will effectively ruin any business!

The company painted, flagged, and tore up our lawn in order to plant their cable. We were not consulted nor has anyone offered to pay for the damage. We have poor soil and I have e paid to have sod laid three times. I have photos to show that the grass they dug up could not possibly live. No other company has been so inconsiderate. I shall seek compensation for the damage.

Once a week, there is an internet outage and then I have to call in order for them to reset something on their end to get it up and running several hours later. Customer service is extremely rude and was hung up on twice, without solving my issue.

Guaranteed to leave you hanging on both your business and personal plans, CSpire is the antonym of reliability. On the business side, they have zero sense of urgency. They absolutely will leave you without internet and phones for as long as they feel like. On the personal side, things often break and it takes hours or sometimes even days to fix them. Working in IT, I have become very familiar with lots of different companies, their reliability, and importantly their customer service. CSpire has now tied with AT&T at the absolute bottom of my list of companies I enjoy working with or using their service. Stay far away from CSpire and your life will be more enjoyable.

This is Corporate office and not where you go to buy phones and such. Very nice and helpful people though.

I got a free phone from Cspire about a month ago from a special they had with IPhone XS Max and by adding the line to my plan it would be my 5th. My current plan that I had was with a free line when I added the 4th line. I had a death in the family and called about getting information about dropping a line in which the deceased family member was using and I asked the rep would there be any changes to my bill and was told that it would not change however when I received my bill there were extra charges. When I called to inquire about the extra charges the rep told me that the charges were correct but I was told different when I was dropping the line. Somehow over the years the free line was switched to another line on the account that was not originally assigned to the one that was free. I was charged over $100 that I should not be held responsible for due to miscommunication. I asked the rep could they make an adjustment to my bill and was told they could not because the bill is correct. Dealing with a death in the middle of a pandemic this should be my least worry.

Google calls this a cell phone store. They won’t let you call a store so if you are in pain all the time then you’re kind of left in the dark. Why they don’t want paying customers to contact a store is at best shady and at worst it could be intentionally nefarious.