Business Technology Solutions - Telecommunications service provider in Lincolnwood - 3924 W Devon Ave #100, USA

BTS was referred to me by another company and I am so happy they did! We've been using BTS now for over 3 mos for our IT and telephone needs. We have about 30 employees and were constantly having IT issues and would hear complaints about the IT experience from our employees constantly. Ticket times were slow, there were no consistency with techs, and I was being charged for services I didn't need! Not only has my employees been raving about how much better the IT experience is now but BTS was also able to save me a bunch of money monthly on both my IT and phone needs by eliminating the stuff I don't need. Colin, Blake, Eddie, Eli, Nate and the rest of the BTS team have all been so helpful whenever needed. Appreciate all you are doing to support my company!!

BTS has been absolutely fantastic to work with for the last 5+ years for our phone system, but I just had to write a review as we finally switched over our IT support over to BTS and couldn’t be happier. Tickets that used to take our previous provider days to complete are now resolved within minutes. I was nervous about switching the IT as we had been using the same group for nearly 10 years, but now my only regret was not making the switch earlier. Thank you to Colin, Blake, Eddie, and the rest of the team. YOU GUYS ROCK!!!

We are grateful to have found BTS as our local computer guy that serviced us for over 20 years recently retired due to unforeseen circumstances. Naturally, we had a major failure and couldn't find anyone willing to help us. We called more than 10 local companies looking for assistance, but nobody seemed interested in our small business. BTS actually flew a tech out and setup a whole new network for us. Everything is now lightning fast. Thank you, and Go Bills!

Aaron Jensen and the team at BTS did an amazing job setting up our new phone system. For a variety of reasons, we had to stick with an on-premise phone solution and not go cloud (the preferred setup). They were very accommodating of our request and did a great job setting up the system to our specifications. Amazing customer service!

I contacted BTS Solutions when my employer's phone system was down. Aaron from BTS was extremely helpful in getting our company a phone system that would best suit our needs at a really great price. He was very responsive and came out to meet us in person and determine which phone system would work best for us. The BTS technicians were very knowledgeable, friendly, and had our phone lines up and running in no time. I am very happy that we chose to go with BTS Solutions, and I am looking forward to our partnership. I would definitely recommend them for all of your business communications needs.

BTS Solutions has provided the best possible service from start to finish. Their sales team, on-site technicians, and service professionals have all been very attentive to our business' needs. Most impressive has been their ability to respond promptly to our continuing questions pertaining to the new VoIP system they have installed for us. The turnaround time is much faster than one would expect with a larger company, and to us that matters--particularly with the switch to unfamiliar, new technology. Highly recommended!

BTS was a breeze to work with as we transitioned to our new VOIP phone system. Thank you Aaron, Phil, Eddie, Nate and team! I feel we made the right decision and we could not ask for a better partner than BTS to ensure it was a seamless transition. Great Customer Service and attention to detail!! Thank you!

Had a first-rate experience with the staff at BTS Solutions with our communication needs; they were very professional. BTS provided excellent advice and installation, making transitioning to new location seamless. Follow up and communication equally superior. Would recommend to other small business owners, although I understand they are a full service organization including larger institutions.