Buffalo Wild Wings - Chicken wings restaurant in Franklin - 320 Spring Creek Dr, USA

I have frequently visited this location as it is close to my office. In the past I’ve been a big fan of the wings but had to be patient with the staff and consistently poor service in the bar area. Lately the service is disappointing as usual but the food has also gone downhill in a huge way. Today I went in with a small group for lunch and waited 55 minutes to receive boneless wings. When I finally got the wings there was no chicken at all - just breading covered in sauce. Management at this location has to do something because this restaurant is a disgrace to the BWW brand. Sadly as much as I used to enjoy the food it is just not worth the frustration anymore. Would not recommend.

So we stopped by this BWW location as we were headed to nearby shopping center. We came into and were just told to pick a table. We did get a table and it was clean and ready. We sat a few minutes before our drink orders were taken. The entire restaurant was extremely loud from the basketball game on tv , we know we went to a BWW but other tables were complaining of how loud it was as well. We asked if they could turn it down after our waitress had us repeat our order 2 times. They did lower the sound and we as others were thankful for that. The food was what you’d expect from BWW but the Mac and cheese we ordered our daughter was not very appetizing and tasted horrible. My order was wrong but once we got our food we only saw our waitress one more time as she dropped off the check. We watched a waiter take shots of alcohol by his computer as well. All in all we are a fan of BWW but this location was most Definitely not our fave by far.

I've been to Buffalo Wild Wings many times before, and I've always enjoyed their food. However, my recent experience with their boneless wings and fries was a huge disappointment. The boneless wings were dry and tasteless. They were clearly overcooked, and the breading was so thick that it was hard to taste the chicken underneath. The fries were also disappointing. They were cold and soggy, and they tasted like they had been sitting under a heat lamp for hours. I ordered my food with the Mango Habanero sauce, which is one of my favorites. However, the sauce was also disappointing. It was watery and bland, and it didn't add any flavor to the wings. I was really disappointed with my meal at Buffalo Wild Wings. I've never had a bad experience there before, but this time I was really let down. The food was dry, tasteless, and overcooked. I would not recommend ordering the boneless wings or fries at Buffalo Wild Wings. Additional Thoughts: I was also disappointed with the service at Buffalo Wild Wings. Our server was very slow, and she didn't seem very interested in helping us. We had to wait a long time for our food, and when it finally arrived, it was cold and disappointing. I'm not sure what happened to the quality of the food at Buffalo Wild Wings, but it's definitely not what it used to be. I won't be going back there anytime soon. Rating: 1 star out of 5 Overall, I would not recommend ordering the boneless wings or fries at Buffalo Wild Wings. The food is dry, tasteless, and overcooked. The service is also slow and disinterested.

Great wings.. must try their blazing sauce wings. Be careful if u can't take hot food. Fries are not upto the mark. Inhouse beer is good and great value for money. The staff is friendly. The atmosphere is very lively here. I tried the Nashville hot chicken. It was a little salty but good.

I've been to several bdubs and they're decent eats at a decent price. First time I've had a burger through them and it was really good. Better than the boneless Wings that came with it on a "buy burger 6 wings for $1" promo. Service was great, food is decent and it's a huge space with plenty of seating. Here's the Breakdown: Solid food +1 star; great service +1 star; food fresh and hot +1 star; tons of tvs for sporting events +1 star. I go back when I'm undecided on lunch options and want a known decent product.

Jasmine was amazing, she was the only server during lunch time on a Thursday. She was wonderful and took care of us very well. Will definitely come back!

I have gotten take out a few times and the food is never prepared properly. The salads usually just consist of lettuce and dressing. No cheese or croutons. The buffalo wings I ordered came plain and tasted like they were old and warmed up. The fries stale. It's like they just do not care at all. Do not recommend takeout here!!!!

Overall it's your typical Chain restaurant. The service was good, they also allowed my French bulldog to sit on the patio. Fried pickles were hot, beer was cold. Got boneless wings, unfortunately they were barely warm when they came out. The fries were nice and hot. If the wings were hot, it would have been 4 stars.