Buffalo Wild Wings - Chicken wings restaurant in East Lansing - 360 Albert St, USA

I'm aware that it was busy and I ordered at a busy time, that's just how the industry is. However being backed up doesn't mean you sacrifice quality for speed. - My wings were barely sauced, I don't want my dropping when I pick them up but I do want them properly coated. The box is still white meaning there's not enough sauce. I have a very close friend of mine that worked at a BWW for 3 years. - I used 6000pts to get the reward for 20/20 wings with a LARGE fry. Why are fries in a small box ?😒 Fries was cold AF and had the consistency of cardboard. (Make the fries when the chicken is about to be boxed) - Waited 1 hr for carry out that was ordered 40 mins before I set the time. And didn't even know my order was ready because my name wasn't called. - 4 carrots in the bag c'mon now 🥴 1st I have been working in restaurants for 10 years and been a manager for 4. I give them kudos for calling in help 2 employees showed up in the hour so the BoH manager was definitely making moves. I respect that. All the staff were friendly attentive and remained calm. All in all the staff wasn't prepared. NEVER sacrifice quality for ticket times

I ordered food on 10/6 and when getting ready to eat, I noticed little bugs crawling around in my salad. When I called to mention it, the manager told me she would issue a refund which I never received.

Came from out of town for a reunion ordered the buy 10 boneless chicken get 10 free they were hard as a rock called to let them know , I was able to get another order ( just should have gotten a refund ) the 2nd order was a little better but hard too, not sure what kinda of teeth you have to have to eat this chicken but I want to keep mines

How is this a large 12 dollars for less then I would get if I ordered a regular they shorted us and also the ranches where literally empty containers with ranch only on the lid also like 1 Month ago I canceled an order and they said they would refund the order and never did 45 dollars worth down the drain bc an employee lied about refunding and order and when we try to call back they don't have a record of the order 🤔

The wings were a bit dry on the inside. Overall still okay. At least the onion rings were great.

My boyfriend love this place. I like the tacos and nachos but it's a great place to watch games. I have grown to like this place. The margaritas are really good and our bartenders have always been awesome. I prefer sitting at the bar then in a table.

Had to wait 30 minutes for food we placed a timed order for 2 hours in advanced, and they had lost the order after checking in 20 minutes. Every time I order asian zing wings, almost no sauce at all on them. If I order honey bbq, no problem, they have enough sauce on them. The asian zing wings also tasted terribly like smoke, like they were cooked in something burnt. Almost smelled like cigarette smoke. Pretty disappointed

Best time I've had in a long time! Our waitress Taylor was amazing!! She went above and beyond and never let my drink go empty! I'll be back every Sunday!!! And Tyler made my wings just the way I like it these guys deserve a raise!!