BTS Technologies - Computer support and services in Birmingham - 311 W Valley Ave, USA

We've been using BTS in the cancer center for 10 years now. Their help desk is outstanding! Very responsive and their technical knowledge is something we can consistently rely on.

I've had the pleasure of collaborating with BTS for almost a year, and I'm genuinely impressed with their unwavering honesty and integrity. Their expertise in cyber security is nothing short of remarkable, and they consistently exceed expectations with their results. I wholeheartedly recommend BTS to anyone in search of a dependable and knowledgeable partner for all their business technology requirements.

Roger and his MSP firm are unparalleled in their expertise and professionalism. His intelligence and measured approach shine through in every interaction, making you feel truly heard and understood. With years of experience, his unique perspective ensures the best solutions. Beyond exceptional service, Roger's genuine care for clients and employees is evident in every aspect of his business. A person who gets things done, I wholeheartedly recommend Roger's firm for all your IT needs.

BTS has taken care of our needs with our phone system for over 9 years and has taken us through updates and upgrades with great care. They have a knowledgeable staff and they are very easy to work with. Our business depends on our phone system and have to have a partner like BTS to make sure our phones are always working as they should. BTS is certainly a great partner. I can say that our account exec is always helpful and quick to respond with equipment needs. The Customer care team is super helpful and always there with answers. The support team is truly wonderful. From small issues to large ones, they are on top of it. We love the team at BTS and highly recommend them.

BTS is very knowledgeable in VOIP, cybersecurity, and managed services. It is great to have a company that knows what they are doing and cares about their clients.

I’ve been working directly with the same 6-7 BTS staff members for the past 6+ years. Consistent staffing in the tech support world is a big step up from the norm. I know who will answer the phone when I call in with a question or problem. This familiarity and reliability builds trust and comfort in knowing issues will be resolved as quickly as possible. BTS staff members take a since of ownership over each project or support ticket. Their team is thorough in their follow through and in communicating updates on pending items. I am very impressed with the patience the BTS support staff shows to our less tech savvy team members. They treat our company staff members with a caring and helpful attitude. BTS is a tech company that focuses on client relationships. They demonstrate this focus by treating each call with respect and compassion.

Generous, friendly customer service, would recommend!

We've been a customer of BTS for many years for our telephone system, and they are top-notch! Great service that's always prompt and attentive, backed up by friendly qualified personnel. One of our best vendors at Automatic Ice & Beverage, Inc!