BRL Solutions LLC - Establishment in Rochester - 77 Commerce Dr #1, USA

Sorry for the delay in a review. Brian did our wedding June 2023, including outdoor music and the equipment needed for my sister to sing during the wedding. And his son ran the photo booth. We met several times and Brian was very professional, helpful and organized. And he did a great job overall with our wedding and reception. However, I give only 3 stars because, first of all, there was some push back from him on the amount of slow songs we wanted played. We got married in our 40s, it was mostly married couples, family older than us and we have a lot of introverted people in our family and friends so we knew that our guests would appreciate more slow songs than "party" music. We even gave him a very detailed spreadsheet that included the name and version of the songs, the artists and at what point during the entire day to play the music. He argued with us on several occasions that slow songs would kill the party vibe and our guests would be bored and leave early. He did think on his feet when we underestimated how long dinner was going to take so he ended up playing at lot of the slow songs during dinner. So we did get to hear them but not during the part when people would be dancing. We knew our guests and for the most part there were always more people on the dance floor during slow songs than any of the dance music. We also wanted to do more dances like father of the bride and stuff like that because of the makeup of our families. I wanted a specific song in memory of my grandfather to dance with his father. But Brian said that we shouldn't have too many of those special dances because our guests would get bored. The other thing was that certain songs we requested were for special people in our lives... We wanted to play other people's first dance songs since we had so many married couples there. We gave him the specific versions of these songs in our list. One couple was so excited when we said we were playing their song. But then it turned out that Brian did not play their song at all.... Had the same name or was in the same genre but it was completely wrong so I had him cut it off not even halfway through the song. It was very disappointing. And the last thing was that our love story is very special so we had a specific wedding hashtag. Brian said that the hashtag could be printed at the bottom of the pictures in the photo booth. But when we got the album with all the wonderful pictures of our loved ones, all the pictures just had his company logo instead of our hashtag. Even though he wrote it in his notes during a face to face meeting and I also emailed it to him prior to the wedding. Overall they did a satisfactory job and we had a wonderful wedding day that people are still talking about how it was the best wedding they have been to. But these are the things that stand out in my mind even a whole year later as things that were upsetting to us as the couple getting married. Again very nice people and very professional. But if you don't fit into the current standard of what most of the population is doing for their wedding, they will try to tell you how to do your wedding. I would still recommend them to anyone as long as you stand your ground for what you want for your wedding. It's your party... Not your guests'. And if you have any specific versions of songs, make sure that they play it from their database in front of you before the actual event. Thank you.

I Booked Brian the week before our wedding (2.18.18) and he came through in the clutch for us. He did everything he said he would with courtesy and professionalism. Photo booth was not only brand new but the pictures came out great with our hashtag at the bottom. I would 100% recommend BRL for any celebration that is looking for a fun and easy solution to making a party memorable!

Working with Brian was a great experience. Throughout the entire planning process, he was a pleasure to work with and easy to communicate with. It was clear to us that he is a very experienced DJ and has all the necessary tools to do it. I highly recommend that you use him for your event!

My mom used BRL as a DJ for her retirement party and he also installed a small sound system for our house. Excellent service both times. Very professional. We were very impressed by Brian's technical expertise and we also found him very friendly and pleasant to deal with.

Back in August 2015 I contacted BRL to do photos for an outside wedding. At first it seemed like a great idea to have them, very promising. However when they showed up to the venue there were many issues. They brought the wrong people, and only came with 1 camera battery. During the wedding all seemed fine, but during the review of my photos it was noted that there needed to be ALOT of fixing and Photoshop needed. I was clearly disappointed. The pictures that were taken we done at an odd angle and you could even see electrical cords hanging down in some photos. The final editing process took way to long and took many tries to correct the photos to my satisfaction. Every time we spoke with BRL they were extremely rude and unprofessional. I will never use BRL solutions again and I hope that you do not waste your time or money with them either.

These people are terrible!!!!!! They are unable to work a camera!!! So many memories lost because these people are incompetent. If I could, I wouldn't give them a single star. My dance recital was lost forever because the people filming couldn't have cared less about the quality of the footage. Poor, cheep editing (if taking the film straight from the camera to disc, with no scene selection, or cuts counts as editing), fuzzy footage, and deplorable frameing skills. Some people claim to have had luck with BRL, but I wouldn't risk it. Especially for a performance. I am so deeply sad to have lost those precious moments. I would never wish this kind of service on anybody. Please seek services elsewhere, thank you for your time.

Brian did an excellent job installing ceiling lights in our kitchen and hallway. Very reasonably priced. Worked around our schedule. Already going to hire him for another job. Found our new handyman.

BRL just completed an electrical job for my new pool. Pricing was great and the workmanship was outstanding. Highly recommend their services