Braum's Ice Cream & Dairy Store - Ice cream shop in El Reno - 2201 S Country Club Rd, USA

Ordered biscuits and gravy. This the only Braums in Oklahoma that puts no sausage in their gravy. Disgraceful, cheap, trashy.

I only get milk here. The last time I ate there I had paper on my cheese burger. The manager was not to happy I said anything. Then they forgot to make me a new burger. They really need to clean this place it's pretty nasty. I try to remember they are busy & shorthanded. But plz clean this place up.

The only reason they got a three is because of the young lady that took my order was super sweet and very personable. Ordered 5 Jr cheeseburgers with meat cheese and Braum’s burger sauce only got to the truck to leave and the burgers had no sauce and no cheese took them inside the store they opened the wrappers slapped cheese on them and bagged them in a new bag manager brought me the old back and said I could get what I wanted out of it because if she did she would have to change her gloves. So won’t be going back there.

Everything was so unorganized and every order that went out was incorrect. I ordered a pimento burger and got everything except for the burger. It took 30min to make one and have it to me. Every customer behind me had the same issues and we were all waiting for well over 30 min. Everything was dirty and I used to work at braums I know there dress code and there shirts weren't tucked at all. There was only 2 people on shift who did there best and followed everything to the T. The manager and the fresh market employee. Definitely avoid this store.

Helped open this location 1989 you could eat off the floor immaculately clean. 34 years later the over 55 employees work diligently while other staff lack people skills. Their ice cream is what you go for otherwise DO NOT get a bag of burgers because they will serve burnt meat & Rock hard buns!

Ricky, Lexi, Landon, and Paul ... Amazing group of people the food was fantastic very nice and joyful will come here before any other braums.,. Super nice staff and food was hot and fresh...

I witnessed along with about 10 customers in lobby the manager scolding the drive through worker. She was scolding her like a child in front of everyone. Very unprofessional and I felt terrible for that young lady. The manager was an older lady and the time was 10:00am on 12-21-23

They might just serve you grey, soggy, mushy beef and refuse to redo or refund it. Many of the staff members are liars with gross diseases