Bob Evans - Family restaurant in Florence - 8020 US-42, USA

I took a friend for breakfast here the other day. It was 10 am and they were out of hash browns already! We had to seat ourselves as there was no hostess. Our server was great, friendly and accommodating. The food was good, considering they had no hash browns, which I consider a management issue! I will try them again sometime. The last time I ordered online, the turkey and dressing. When I got there, there was no curb pickup and I had to go in. At first they couldn't find my order, but after looking, they found it on the shelf behind the counter. By the time I got home (5 min.) the food was cold and I had no cranberry sauce. I called and was told they had run out of cranberry sauce a couple of hours earlier (before I had ordered). Had they told me when I ordered they were out, I would not have ordered! Again, poor management!

All in all, it looked very promising, but I waited more than 30 min for my order. Also, I made some changes to the order that were ignored. Yeah, I got those changes in the end, but it did take a bit of time, and I'm kind of particular with my food. Therefore, that might not be a big deal, and it's not, but it's annoying to me. That's just me, folks, and that's why I stayed with 3 stars and did not go down to 2.

I was very impressed with the server's attention to myself and to the members in our party. We were checked in numerous times as to our drinks and the quality of our food. We had breakfast items, all plates were served hot and the quantity of food was so that we needed take out boxes. The sausage gravy was actual sausage gravy and not so called "sawmill" gravy that is only flour, salt and milk. Overall, a good choice to eat at Bob Evans!

food is always good, friendly people will go back...

We drove straight from Canada 🇨🇦 right to this specific Bob Evans. We were here 4 years ago and loved the white picket fence around the landscaped building. The staff here was so much fun on our last visit. Happy we came back. It was just like we remembered.

I went in to place a carry out. Took 10 minutes to place the order then the girl that took the order said she would bring it over when ready but I had to get her attention to get the order... once I got home my steak and eggs with side of fries is more fries and eggs with a side of steak.

Food was great. Harley appeared to be the only waitress- she was a hard worker!!! Overall, not a quick in and out experience. We didn't mind as we were not in a hurry. Prices were average for today's pricing. They had lite menu options with less food for a small price. It was still more than enough. Biscuits, Rolls or Banana Bread with dinners was delicious. Got pie to go.

This review is strictly for carry out. When we eat in, it's great. Carry out hasn't done well for us. My last experience, I ordered the roast beef that you dip in gravy. I ordered extra gravy and fries as my side. The other two people in my party got their food fine. I got roast beef on toast. No side. No gravy.