Bluebird Motel - Motel in West Seneca - 1630 Southwestern Blvd, USA

The only good thing about this hotel is the location. If you want a hotel close to the water and to downtown Lake Placid shops, this place is fine. Other than that: It is very overpriced for what you get-no maid service, no new towels, still renovating so it's in rough shape. The hotel bar does not open until 5pm, so no mid-afternoon drink available on site. I was sitting in the main area with my own beer which I purchased at the grocery store, and was told by the bartender that I had to leave-I could only drink alcohol that was purchased on-site. No other hotel I have ever been to has this rule. In the morning, coffee is not available to 0730, if you get up earlier, there is no one around at all-and no coffee. One morning, there's no cream for the coffee. You get the picture-very high prices for very low service. Never coming back.

BEWARE!! We were coming from NC for a funeral and reserved a room online a week before our trip. We gave our credit card info and received a confirmation for the dates. When we got there around 9pm the sign said no vacancy. I was relieved we had a reservation. The owner/operator met us at the door and when I told him we had a reservation, he said "we don't do obline reservations, if you look we haven't done them for years!" The website is live and working and when I pointed that out he admitted that he can't use it because he doesn't know the password! Said he has this problem all of the time, that we shouldn't be charged and if we are, he'll pay us back. So far, no charges have been applied as we canceled online immediately while in the lot. He offered no apology or suggestions. It was a nightmare. I fully intend to report this to the state BBB. I'm hope this will help others who might reserve online with them.

My boyfriend and I were driving by to go to a different motel when we saw this place and decided to see what the rates were. Nice area. The room was nice and cool. Flat screen TV. Clean and comfortable. For the money paid we will definitely go back.

This is one of the best value motels in the area. I have stayed many places around the country and not to many are this comfy. They have great selection of cable stations & free wireless, and they are in a nice quiet part of town. Very nice personal touch, you can tell they care by how nice and clean and fresh everything is kept. Would recommend to anybody!

Stayed here after a terrible experience at the Orchard Park Inn down the street and was plesantly surprised. Helpful staff, clean room which was quite large, and their prices cannot be beat. Recommend it to anyone looking for a cheap place to sleep. All we wanted was a place to sleep as we were not going to spend much time in our room, but if you are looking for a high quality "fancy" room this is not where you should stay, spring for the higher priced hotels instead.

Great price-value motel. Forget negative people writing bad things. I'm pretty sure they had other issues when writing. We asked to see the room first, and that was no problem. Shower hot and hard, bed soft and comfy, super clean and cleaned every day of our stay. This last in contrast to many cheaper chain motels. Just a very good stay at the lowest price available. 40 minutes to Niagra Falls.

This was possibly the worst motel i've stayed in. the plus side? no bugs visible. negatives? the carpet had mysterious stains which left us wanting AND fearing a black light examination. we couldn't even sleep in the beds because besides being uncomfortable, there were yellow stains on the pillowcases. even the towels smelled strongly of cigarettes, clearly covered with a strong and cheap air freshener. if you HAVE to stay here, all i can say is bring your own towels and pillows, and if you're a smoker, this is the place for you.

Absolutely horrible, this place should be condemned. Immediately upon walking into the room, we felt like we were in a Norman Bates movie. Dark & dreary, wood paneling on all the walls, ancient lamps and an old box TV which didn't even work. Walked into the bathroom - tub was full of potato bugs, they were crawling up out of the drain. Notified the OWNER named Roman, who told us "just run the water and they'll get flushed down the drain." Also, the bathroom was baby blue tile from the 50's with an ancient looking sink which constantly leaked. By the way, there's no phones in the rooms. The owner lives in a house in the front parking lot. Ok, so we flush the potato bugs down the drain and figure maybe this isn't that bad, it's just an old motel, hasn't been updated since the 50's, but hey it was relatively cheap and they have a sign posted NO REFUNDS. So we're laying in bed, and I see something crawling next to my head on my pillow! We both jump up, and it was a BED BUG. We flipped the mattress up and find dozens of them in the creases of the mattress. Since there's no phone in the room (which is illegal) we went back to the house in the parking lot and rang the bell. The owner came out in a ratty jacket with an old flashlight. He puts the mattress up against the wall, and says "yep, they're bed bugs". Then he pulls up the box spring. GIANT SPIDERS are inside the torn bottom of it. I also have to mention, the mattress/box spring were so totally worn and disgusting with stains that looked like blood on them. His solution was to move us to another room. So we get moved to a different room, I spend about an hour checking every nook and cranny of the mattress, box spring, everywhere for bed bugs. Didn't find anything. Oh, the bathroom in this room was all HOT PINK TILE. The place has never been updated. So we finally get to sleep, only to get woken up at 4:30 AM by a bunch of screaming Indian teenagers (7 of them in one room) yelling and pounding around in the room next door. Their early 90's conversion van is running outside with extremely loud and smelly exhaust. This goes on for about 20 minutes. I go back to the owner, and he says "I don't care what they do, they come here every year and stay here while they're working, and I make good money off them. I'm not making enough money from you to go tell them to stop doing anything." Are you kidding me?? Anyway, they leave after 20 minutes or so, we go back to sleep on a very old uncomfortable mattress for a couple hours, and end up with bed bug bites all over us when we wake up before checkout. Should have taken the loss and left without a refund. Run far, far away from this place. I have contacted the police, building inspector, and took them to small claims court and was awarded $948 in connection with all the code violations and refusal to refund my money. I would not wish a night at this place on my worst enemy. RUN FAR FAR AWAY FROM THIS PLACE. There are other options close by. --- Edit: A few more things to mention - There is an upstairs room in the center of the building, which the other guests that had been there for weeks said was being rented by an Asian prostitute to "turn tricks", and there was drug use going on also.