Black Bear Lodge - Hotel in South Lake Tahoe - 1202 Ski Run Blvd, USA

Very nice lodge, cozy. Every room has fireplace. They provide slippers and robes. Lobby is impressive, log style with large fireplace, nice bar. Staff very friendly. Great location close to the Heavenly.

I would not be returning and would not recommend Black Bear Lodge due to their uncleaniness and poor hospitality/service. Unfortunately this happened during our Christmas vacation. 1) Bed was dirty- had hair, food, and black mold-like stains on the sheets and mattress. We specified at the time of booking that there will be two children sleeping in the sofa bed and confirmed this in the email and also over the phone. We arrived on Christmas Eve to spend the holiday at Tahoe and this was discovered during Christmas Eve night when we were making the bed for our kids (photos of the dirty mattress attached). 2) Since they don't have onsite concierge after 8pm, I had to call the after-hours line at 10:30pm and waited for someone to get back to me. Spoke with Katie, the lodge manager, and the phone conversation went very unpleasant. I informed her of the hair, food, and mold-like stain on the sheets/mattress and said I was disappointed to experience this. Katie initially offered a discount and I inquired other options - for a mattress replacement or an option to move to another room if possible. She rudely said "we don't have another mattress and there is no other room, so what do you want me to do? Oh my god!" It was unbelievable how abrasive and unprofessional a person in the hospitality service could be. It felt awful to be spoken so rudely. At the end, she told us that she'll comp the room one night but we can leave and go somewhere else the next day. Next day is Christmas and it was pricey and difficult to find another place last minute but we got ourselves out of here. (Another staff member came to change the dirty sheets. The person apologized that the sheets/mattress were in unsanitary condition. She was more emphatic toward the whole situation.)

Loved every moment at this gorgeous Inn! Bri at check in was fantastic. Beautiful grounds, lobby, room and hot tub. After much deliberation over where to stay in Lake Tahoe, I am so happy to have chosen Black Bear Lodge. Can't wait to return.

We stayed in the Rubicon Room and it was lovely. The bed was incredibly comfortable, the room was wonderful and we absolutely loved the lodge, the roaring fireplace, the big beams, and the gorgeous courtyard. Well worth it!

Loved our stay at Black Bear! Such a beautiful property, and the rooms were really nice! The location is awesome, close to all the action. Friendly staff too!

We had a lovely stay at The Black Bear Lodge - our suite was super comfy and roomy. I think we were between seasons, so it was very quiet so there was a slight lack of any atmosphere. That said, the staff were very friendly and helpful and we were very happy with our room

This Lodge had everything we were looking for in a quick weekend getaway. We're locals in Reno, and wanted a quick get away for my wife's birthday. The staff at Black Bear was amazing. Kind and helpful on the phone, and very accommodating when we checked in and left. The lodge has a very rustic "log cabin" feel which is what we wanted in February. The room was clean, comfortable, and had nice touches. We wore the included insulated robes to the jacuzzi, which was nice since it was quite cold out. As everything was covered in Feet of snow, hard to say what the exterior was like, but a very pleasant experience. Will be returning for sure!

Wonderful small lodge off the main drag in quiet neighborhood. The grounds are amazing and we were there in summer when everything was blooming but so nicely maintained. We enjoyed evenings just sitting out back and in the yard, don't miss this part if there in non-winter. The lodge is small and intimate, our room was nice, a bit tight but all very well maintained and cleaned. We liked it so much that we cancelled another place for later in our trip and CAME BACK for our last night at the lodge. The atmosphere and service is very relaxing and pleasant. They were nice to do an upgrade our last night to one of the cute cottages out back, really nicely decorated and nice touches with welcome signs including your names. Can't recommend enough good things about this place, I am SO glad we found it as some of the other lodges are older and looked not as nice, this one is even better than expected!!