Big Boy - American restaurant in Traverse City - 3828 US-31, USA

Food was pretty good, but found a BOLT in my salad. When I told the waitress there was a bolt, she was confused and lowkey thought we put it in there. Other food was okay.. service was eh. Waitress didn’t come to the table very much and when I asked for a box at the end of the meal, she proceeded to not come back to our table. Big boys are normally good when it comes to food and service, but this experience was definitely not. Will not be going back here. If you want to go somewhere where your teeth aren’t going to be a liability, then I suggest going to a different place to eat.

It's been years since eating at a Big Boy but we're on our last hurrah for the year camping out at Irons. We wondered up to Traverse city and hung out at the beach. After that came here and had a fairly good meal.

Everything we had was amazing! The staff, the food, everything. It was all delicious! We tried the Buffalo chicken sandwich, Philly cheese steak, fries, mushroom bacon cheese burger. Onion rings and vanilla fried oreos with strawberry 🍓 sauce

The day after Thanksgiving We had breakfast and lunch The restaurant was crowded of course but the staff seemed overwhelmed. I really don't like to relate bad experiences to racism however it seems as if this was the case. We were a party of six and everyone of us had issues with the service and missing food items, cold soup and fries. Waitress talking loud to us but not to her other tables. She had a impatient resting face the majority of the time. She would walk away from the table so fast, not giving the table enough time to tell her everything that was needed or she would try to not make eye contact as if we were bothering her with our request. Granted the quality and speed of the food is not the responsibility of the waiter or waitress, we did notice that no other tables waited 45 minutes close to an hour to get their food. I will just say that this was one of my worst experiences ever at a Big Boy restaurant. We usually tip the 20 - 25% or more but this time no so. Actually I left out the restaurant before my husband paid because I totally agree with him but also I knew that is what they was thinking in the first place. I have heard this comment so often " black people don't tip " In fact we do tip and expect the same service and food quality that other people receive. No more or no less.

After going to Chili's and having a horrible experience with the manager about seating I had decided to leave because the situation became futile and was no longer repairable my friend and I left and went driving around looking for a place to eat we came across a big boy good old big boy we were we were seated and asked what we would like to drink we ordered our drinks and receive them then we ordered our food my friend ordered a breakfast then I ordered chicken parmesan my friend's order was made and mine was not the waitress asked me if I wanted to wait longer that the cooks did not drop the food I said yes I still would like to eat my food was served it had big black burnt Globs of crud on it three of them I asked her why this was on my plate she said I'm sorry that is gross would you like a new dinner I said no I will remove them and and eat the meal It was a disappointed that these burnt globes got past the cooks and the wait staff my salad was very good apple cider vinaigrette was very good and our waitress was very nice the cook did a lousy job

I had a couple of new menu items that tasted great! The portions were large. I always seem to order more than I can eat. I wanted to order a smaller drink, however, the waitress said she couldn't do that management only allows adults to purchase adult-size drinks. Overall it was a nice experience.

Very friendly and helpful staff. Food was great! I dined in one day and ordered a carry out the next. Both meals were fantastic.

We love it here! Whether it's a Slim Jim or a Big Boy with no sauce or the Dolly, we haven't been disappointed yet! I recommend the Dolly sandwich. Tartar sauce on chicken...it works! Crispy outside, tender and moist inside.