Big Boy - American restaurant in Grand Rapids - 407 Pearl St NW, USA

Food was so good, fresh made, Tenders, burguers, Cole slaw and I loved the onion rings. Service was great. I had a good time with my daughters. The only thing was that my daughter fell out getting off the seat , cause was broken.

This place has been here about my whole life. I was back in GR for a visit and had to visit. Fries were perfect, and the cheeseburger was very tasty also. A few staff members have been there for 40-plus years. My dad recognized one server and asked. Yep, 45 years working at this location. WOW! Great job, Big Boy!

UPDATE: 6/2/19. We returned at the invitation of the owner. Had a much better experience. Good attentive service. We had the Meatloaf sandwich with onion rings and the breakfast buffet. The food was fresh. The onion rings were a bit chewy. The food took a while to come out. The biscuits on the buffet were hard. Otherwise it was a nice experience. Much improved. Added 2 stars. We will return. PREVIOUS VISIT: Mediocre food. Good service. Unable to substitute to accomodate diet. Not highly recommended. Will choose elsewhere next time. In the past this was a great place to eat. Since "re-opening," we have visited a couple times. Nothing to write home about. No longer the Michigan all-star it used to be.

The first trip I ever remember to a Big Boy restaurant. The place is well lit and clean. Service was extremely cheerful, but not in a cheesy way. Breakfast all day? You bet! Food was fine, fairly typical diner style eating. Easy access to the location with plenty of parking out back.

Food was awesome as always. The waitresses go the extra mile to make sure you and whoever your with are fed and full. Thankyou for great eats.

Not waitress fault.Completely under staffed.Bathrooms dirty and stink.Food was okay.Lined up out door and manager didn't come out to help the two workers they had. Spent 50 dollars and wished we would have went somewhere else.Our waitress went out of her way to do the best she could

This was a nice place to stop and eat. We were greeted as soon as we walked in the door. The atmosphere was very friendly and comfortable. The menu offers a wide variety of food and beverage options. The waitress was great and very helpful and friendly. The food was really good and there was plenty of it. The only thing was that the bathroom needed attention. Otherwise the whole experience was great.

Step back in time and order up a chocolate milkshake along with your burger and fries. This cute retro Big Boy sits right on the edge of downtown and just a short distance to the John Ball Zoo. Like most restaurants nowadays, this place was understaffed but Victoria seemed to be every place and did a great job.