Big 5 Sporting Goods - Sporting goods store in Cathedral City - 31033 Date Palm Dr #2, USA

My wife forgot what kind of ammunition she needed cause she is new with ammo brands When i told her she needed 2 kinds the clerk wouldn't sell it to her. She did her background check and was very upset. Im giving the store 1 start cause she wasted money and cant even get ammo for her event.

Service was on point, but the earphones I bought wouldn't pair with my device. I know it's not their fault but the earphones looked like they were returned once before. I think that if something is returned then they should keep it out of Inventory

Well, I've been in the store again. I had yet another horrible experience, there are people who are too busy sitting around having personal conversations talking about and coming out and ask me if I needed any help. I still had to shoot and everything I wanted to do with the guns nobody came running over today so I started showing finances but I'm kind of told me they wanted. This is about time to close closing in a few minutes. I said well. I would like this item right here. No, it's just seemed very unprofessional. I have past experiences at the store where they only pay attention to you if you they think you're f______ stealing the same right. Last time the manager at the time there name is Josh.. he threw me out just for putting merchandise in a backpack that I was gonna purchase there anyways. I I informed him that I had money and was gonna buy everything. He told me show me your money can you believe that b s!!! So you know what I did Is went straight to the other store in palm springs. And bought all the same items that I had at the cat city store. Then called corporate and complain and reported the Incident. And they did absolutely nothing for me. Not even offered me so much as an apology. Then don't give a damn right there and they're lucky I even go to any of their stores Anymore. As a matter of fact, I think I'm gonna take the stuff that I bought last night back. They don't get Or deserve my business or my money.

Third time I’ve been here and they are very late opening. 30 minutes late this time! People waiting outside. Unacceptable.

Jazmin and Sam get 5 stars for customer service skills.

I was looking for lifting gloves for my husband, this might work. Not much of a selection but at least they have these and they are on sale. Regular price is crazy, sale price seems correct.

Store Manager was more than just a little rude in his attitude about selling actually dirty obviously used and returned shoes at regular retail price even though he labeled them as mark down price as they where the last pair of this style/type of shoe. I had bought the exact same shoes last year and loved them within $1 or $2 of same price he pretended to be legit mark down. Super not cool experience from manager who even embarrassed cashier with his rudeness.

Big 5 has always been my favorite shoe store. Everyone is so nice and helpful.and friendly. Thank you for being a Great Store.