Best Western Plus Meridian - Hotel in Meridian - 1019 S Progress Ave, USA

Friendly staff. Room very clean. Quiet except people let their doors slam. The continental breakfast had variety and was always well stocked. Loved the cafe latte machine. Location was good for freeway access and getting around. A good find. We will stay again when in the area.

When I’ve stayed at this Best Western before, I couldn’t have been more pleased. This time, not so much. When my granddaughter experienced a nose bleed during the night and got blood on the mattress cover, the front desk associate said there might be an additional cleaning charge. I was furious at this considering how disgusting the stains on the mattress itself looked from previous guests. I also know there was no way they would launder our bedding separate from all the other rooms so it was complete BS. Housekeeping this time was horrible. Even though there were 3 of us in the room and our reservation indicated that, we had to go to the front desk on multiple occasions to get enough towels and washcloths.

Very substandard. Hair in the sinks. Dirty. Very minimal. Short on service. Went down 2 times rang bell no one there. Never said anything about points earned. We are elite members. No receipt upon check out. When we left, i left the key in a box. I heard her yell from somewhere in the back thank you. Would not recommend. Overhead lights in hallway was full of bugs and dirty. Makes you wonder how clean other stuff was. Coffee pot was a challenge. So no coffee in the room. No info of things to do or places to eat. No tv info except what was on the screen. No phone book to look any restaurants available. If this was a plus hotel, needs work

I would never recommend staying at this location. It is comparable to a Motel 6. I booked a room with a king bed when I arrived. My TV was not in working order. They wanted me to downsize to a queen bed. I told them that was unacceptable. throughout the night, my air-conditioning would not stay on. It was super hot in my bedroom the door that opens to the refrigerator area was broken. I continue to hear dogs barking all throughout the night. A couple was yelling at two in the morning outside my window. the bed was uncomfortable, I took photos of uncleanliness. The room was not cleaned on a regular basis per my photos. I have a call into the general manager that I spoke to. I’m telling her I want a full refund and all my points back. This is unacceptable. When you run a company. It is their job to make sure that everything isn’t working order before the next customer checks in and they did not do that. This is very unacceptable and will continue to go to the top until I get my money back and my points back I would fire the cleaning people because they are not doing their job.

The desk clerks, both in the evening and morning were very nice. When I went to my room, it smelled like it had been smoked in, then had been cleaned with something very smelly to cover up the smoke smell. The clerk was very, very nice and upgraded me to a suite. The reason that I gave this hotel three stars is that the sheets showed a lot of wear and didn’t look like they were able to be washed to be white again, one of the lampshades had holes in it, and just kind of some general shabbiness. it was fine for an overnight on the road, but it would not be a place that I would spend a much time in.

I want to particularly thank the manager of this Best Western. Over the years we have always been happy with our stay there but recently I was especially grateful to the manager who went out or her way to help us make reservations that worked for our special situation. She was kind and helpful and found a solution for us. Thank you. We will be back:)

When we checked in, we were given bottled water and the GM Danielle Poole made sure we felt welcome and had all the information we might need for our stay. The bed was very comfortable and the room overall was quite nice. We were a short walk from Shari's Restaurant. This hotel was easy to find and a good location.

Mark was an excellent host, overall this is a good place to stay. Everything was clean, quiet and in good repair. We felt safe here. Parking is limited. We will stay here again.