Best Western Plus Lafayette Hotel University Area - Hotel in Lafayette - 312 Meijer Dr, USA

Kelly at the front desk was great! Very friendly and helpful. My room was clean and very comfortable. I did not have breakfast so I cannot comment on the food, but I was very comfortable and happy with my stay. Yes I will stay in this hotel again. Lisa G

This place has been updated but is not clean. Lots of debris/hair. The linens are dingy and stained. We did not have breakfast but the hours were not conducive…appreciate it to stay open longer. Should have stayed at the suites next door. The outside area is nice but not clean. The grass was long…a fire pit would be nice. Pool was not operational…should get discount.

My apartment for the start of the school year wasn't going to be ready in time for the pre-semester activities, so I stayed here for a week. Since it was near move-in week, all the hotels in the area were fully booked and extremely expensive, leaving me with no other choice. I go to check in for the first night in a king bed room, and someone's dirty towel was left on the back of the bathroom door. I requested another room, and that one had black dirt all over the floor and the tub. Finally, the woman at the front desk stayed with us to check the third room, but only for like 15 minutes. I then found stains on the bedspread. I ended up requesting new sheets so that I could make the bed myself, and wiped everything down with my own clorox wipe (which came back dirty). The woman that night apologized without really caring. She was also the only person working that night (I checked in around 6pm on a Friday evening), so there was no manager to complain to. The manager wasn't in until Sunday, and all he did was offer $50 off one singular night of my stay (during a time when the room was around $200 a night). He also promised that housekeeping would do a better job with my room for the rest of my stay. Housekeeping only made the bed every other day and didn't even clean up some crumbs I left and couldn't clean up myself (think crackers crumbs that needed to be vacuumed up). Only one ice machine worked in the building. Overall, this hotel was not clean and the staff were indifferent about it.

The location is great with several amenities around. However, we would not return due to incredibly hard beds that provided little sleep, weak water pressure in the shower, and loud guest doors that slam shut when not held to close more quietly. We requested a top-floor room to avoid "elephant feet" above us but none were held for our arrival; I was awakened at 4:30 am by guests stomping around above us.

At first, when you walk in the place looks clean and well-maintained. Once we got to our rooms, however that was very different. The room was not the cleanest it could be. There was an old cheese cracker on the floor swept underneath the closet. There is only one ice machine on the main floor. The ice machines on the third and second floor do not work. There is no vending machines in the entire hotel. There’s a little snack area where you can pay for snacks. The bathroom had a dirty washcloth on the floor. The staff was very friendly. Basically it was just a place to stay for the night.

The desk attendants gave off an impression that I was bothering them. There were lights, electric outlet that did not work. The bottom of the tub looked like it had been painted, which made it slippery. The paint was pealing making it looked dirty. We used our flip flops in the shower. The breakfast was served 30 minutes after the start time. The eggs were not cooked completely. We will not be using Best Western any time soon.

The room had lots of stains. The fire escape plan was missing info, apparently, this used to be a La Quinta? The fridge was broken. The table and chair are stained. The linen was clean. ||There was a big group of baseball players, and the desk enforced quiet hours mostly, but be aware that quiet hours don't start until midnight. It's a close and easy drive to Purdue University, but not the quality I usually get at Best Western. It was overpriced for the lack of quality.

Positive: I loved the staff! The lady who checked me in was amazing! So friendly and personable! She really made me feel welcome! Negative: The only thing I can think of is the complimentary body wash because it made my skin feel really slick and slimy but that set aside no.