Best Western Plus Casa Grande Inn & Suites - Hotel in Casa Grande - 1918 E Florence Blvd, USA

While there are other good hotels in town, we opted for this one because it was only 2 years old. We realized that it was quite a bit more expensive than others in the area, but were hoping for a nice stay. Lobby area is very cold-looking, with the breakfast area right in the lobby as you walk in the door. Area filled with tables with upturned chairs on top. Not much to decorate the area or make in more comfortable, even though it was near Christmas. ||When we entered the lobby, early evening before 6;00pm, there was no one in sight. We stood at the reception desk for 13-15 minutes trying to be heard by calling out and tapping on the counter. After a long wait, a young girl came out from the back. Not very friendly, but at least she finally showed up.||When we checked out there was discrepancy in the price. Same girl checked us out, possibly she was new and just lacking skills and courtesy. ||The rooms were very sterile looking with little decor, but they were very clean. The breakfast was merely adequate. At the same time, i want to give credit where credit is due. There was good lighting, with an extra reading light at each side of bed and more than sufficient electrical outlets.|| All good things, but it takes quite a bit to overcome poor service. In my opinion, hotel is overpriced and not a good value for your money.

I messed up my reservation and the staff here worked with me until I had a solution. They genuinely care about their guests. The hotel is clean, breakfast is ample, coffee 24/7. I highly recommend this hotel for business or pleasure.

This is a nice hotel in a good location with easy access to I-10 and Florence Ave. A Texas Roadhouse is just across the parking lot. Staff is very friendly, rooms are nice. TV and internet worked great.

This is the better and newer option of local budget hotels. Friendly staff, newer and cleaner rooms. Prices are higher than similar offerings nearby, and tends to get full often.

Conveniently located off I-10. Friendly and professional staff. New, clean rooms with good sized refrigerator, and microwave. Housekeeping was very good. Small but perfectly adequate pool/hottub. Have stayed here 10+ weeks in past for business and have nothing but good things to say about this hotel/facility! Only minor downside is slightly elevated price relative to hotels in Phoenix, but worth it for convenience/location.

I enjoy my stay every time I come here for business - my colleagues enjoy their stay as well. I love the high quality breakfast and clean room and the staffs are so friendly - it feels like home away from home!

I’ve stayed at this location multiple time when I travel for work. The rooms are always very clean and the beds and pillows are really comfortable. The front desk services are always really kind and friendly! I’ll be back here many more times!

I always stay here when I come to town. It is pleasant, clean friendly experience. The breakfast has great selections and fresh daily. The staff is always available and helpful to answer any questions. Quiet rooms , spacious and well laid out.