Best Western Plus Anaheim Orange County Hotel - Hotel in Placentia - 118 E Orangethorpe Ave, USA

The room was clean and new. And the room space is good size. Have plenty of space to relax. The breakfast is great, pancakes, fruit, bread and cereal. For the fair price it deserves my five stars. I have a great stayed at there.

Grest place to stay. Clean rooms very quiet. Very friendly staff. Great breakfast. We've stayed here twice for our jujitsu tournaments. Definitely will come back again!

Awesome stay, super clean and modern. The food for breakfast was fantastic. Beds were comfy, rooms were super clean, wifi in the rooms was not good, but in the lobby was fine. Exceeded expectations. Lots of free parking, quiet area with great road access to Orange County.

We REALLY liked this hotel, except for the furniture. I'll come back to that. The location was great. It was 15 minutes from the parking lot to the Disneyland parking lot. It was also near stores and gas stations, and in a pretty nice neighborhood. The parking lot had a high wall, cameras, and a very long driveway, not a great target for parking lot burglaries. The lobby was well appointed and breakfast was good. There was the regular waffle iron set up but also several juice choices, oatmeal, fresh fruit, and hot cases with biscuits and gravy, ingredients for breakfast sandwiches, sausage, and corned beef hash on two of the five days. The tables were clean and the dining room was nice. Now back to the furniture in our room. (111) We booked a double queen. The beds were the smallest queen sized beds we've ever seen. Not only that but they were super soft, springy and TALL, like you had to jump to get up on them. There was a single night stand for the two beds, and the only chair was a desk chair. There was no arm chair, and no ottoman. It was very strange. We asked at the front desk and were told that they would ask maintenance, but nothing ever happened. Housekeeping was GREAT. It was every day and they did a great job. The room was clean as new every single day, and the beds were so well made the room looked like a magazine.

The employees were super nice and had great customer service. I did wish that we were told the doors locked at 10 when we checked in. Luckily one of the employees opened the doors for us quickly after we got back late. The breakfast was also nice with sausage, eggs, gravy, tons of bread, waffles, oatmeal, and cereal. I do wish we didn't need to bring down meal tickets, it's just an annoying thing to remember in the morning. With that being said, if only some rooms get breakfast then it makes a bit more sense. The room was decent. Nothing too terribly nice, but would normally do. The issue though is that the bed was ROCK hard. I prefer a firm bed and sleep on one at home, the bed at this hotel felt like a piece of plywood. There was no give and it made it extremely hard to sleep. Unfortunately, the pillows didn't help. The pillows were half filled with hard foam. This means you'd have to move the foam in the pillow around to get any support, but then the pile you'd make was rock hard. We ended up running to a store to get pillows because of how uncomfortable these were. I've seen others complaining about noise. We only heard when the doors slammed, but we were on the top floor in an end room so take that as you will. Overall, I'd still recommend this hotel for the price point, especially if you're going to Disneyland. They need to change out their beds and pillows though.

This is a very quiet location with quick access to the Orange Freeway (57). The room was clean and well stocked. There was a mini-fridge but no microwave. Pod style coffee in the room and machine coffee in the lobby. Breakfast was fresh and had good variety.

I recently made a reservation through a 3rd-party website, requesting an early check-in at 11am. However, upon arrival at the hotel, I was informed that early check-in would cost an additional $25 per hour, which added up to $100 for my desired time. Given the extra expense, I decided to pass and went to a nearby Denny's to pass the time. When I finally entered my room, I was disappointed to find that there was no microwave available. I promptly called the front desk to inquire about this discrepancy, as the reservation clearly stated that the room would have a microwave. Their response was that only certain rooms were equipped with microwaves, and this was due to the misleading information provided by the 3rd-party website I used. It's disheartening that the hotel management seems aware of these false advertisements but hasn't taken any action to rectify the situation. While the room itself was satisfactory, the view didn't live up to the expectations set by the photos. Additionally, be prepared to bring your own shampoo and conditioner, as extracting them from the inconvenient wall-mounted containers can be quite a hassle, as shown in the provided video. The complimentary breakfast offered the same options every day, including scrambled eggs, sausage, bread, pancakes, coffee, and juice. I chose this hotel primarily for its proximity to Disneyland and Knott's Berry Farm, which it delivered on. However, the overall experience was marred by the issues with the reservation, lack of advertised amenities, and the hotel's inaction regarding false advertising on 3rd-party websites."

Good location. Very friendly staff, a little under staffed at the check in counter. Decent complimentary breakfast. Pool and hot tub. Rooms have generous space and are very well kept...plus complimentary self serve Starbucks late coffee maker in the loby. Good experience and reasonable price.