Best Western Natchitoches Inn - Hotel in Natchitoches - 5131 University Pkwy, USA

So clean and comfortable! One of the best and most restful road trip hotel stays we've had in a very long time. Shoutout to Cerise for the warm welcome and dining recommendations and also to housekeeping for the immaculate upkeep of our room and the hotel as a whole. I can't stress enough how great it is to catch up on some rest in a hotel like this after many hours on the road... we almost overslept!

I love the staff, this hotel has been my home away from home and the guest services staff is 5-Star. They are truly a work family and not just co-workers and that makes a huge difference. Sadly the staff team seems to be treated as field hands by the management and not giving the respect nor appreciation they truly deserve.

The AC was a window unit barely worked. As such the room was humid and smelled of mildew. Also, we were right next to an exit and the doors didn't lock. Nice if the exits did. Breakfast was great. No gym but we were allowed to use comfort Inn's.

Great employees. Room was immaculate. Facility clean. Breakfast was adequate. The only low point is the standard BW mattresses. Ungodly uncomfortable, but better than the floor.

Pleasantly surprised! Staff were nice, rooms were clean, breakfast was pretty decent. There’s also a dog who lives at the hotel that’s super friendly!

Positive: Near, but not on the highway. Staff at check-in was fantastic and Daisy the property dog was delightful. Breakfast was great. Negative: Toilet ran all night, I could hear the hum of the elevator through the walls, bed, and through my earplugs, and there were roaches. Morning staff did not ask how my stay was and was absent from the desk for about 5 minutes. Negative: ""

We got a room assigned in base floor. When entering the room we could smell odor and there where hair on the floor and bathroom everywhere. In front of the chair have been even clipped toe and fingernails. This room was definitively not cleaned after the last guest. The second room we got was smelly too and not much cleaner. Allover, it was disgusting.

Positive: The price was fair. Negative: This was the second time we stayed there and each time they didn't clean the room are empty trash, or put clean towels, we had to call for clean towels and for trash to be empty, and tv didn't work.