Best Western Inn & Suites - Hotel in Byron - 101 Dunbar Rd, USA

Great clean hotel. Super friendly staff. Great place to stay with pets! The girl at the front desk was very caring and made sure that We had everything that we needed for our stay. We were traveling with a car hauler and she made sure that we had a safe place to park. My dog felt very comfortable in his surroundings which means a lot to me.

The reason for 3 stars was because things were very “average”. It’s an old school motel with doors exiting into a parking lot. My room was very clean, the bathroom felt newly renovated. I noticed new landscaping being installed out front, so the owners are spending money to maintain it. The staff was very accommodating, I only had interaction with the daytime desk clerk and the breakfast lady. Both were very friendly. If you are traveling l-75 and looking for a good rate close to the interstate at a reasonable price this would be a good choice. For extended stays I might consider upgrading

They should really focus on getting some help who can both clean rooms AND understand how to read English. Here's the scenario: I am NOT scheduled to check out for another 2 days. I have the Privacy Please door hanger in place. At 10:40 a.m., housekeeping opens the door with NO knock and NO warning. If I had not secured the door with the latch, the 10 year old kid who was working for them would have seen EVERYTHING! Are we now living in a third-world country where the staff just willy nilly enters your room as if privacy wasn't a thing? Will I stay here again? I don't think so.

Sure, the building itself is older, but not dilapidated. Our room was clean, even though older & could use remodeling. No problems with the room whatsoever. But I chose price over indulging myself. The staff is awesome. The pool, cleanest hotel pool I've ever seen. The breakfast, second to none. The location to I-75 is perfect. If you're feeling like you're royalty & "entitled" to plushness, go pay $100 more to sleep for 8 hours at another hotel.

After reading some of the reviews i was expecting a room that was out dated that smelled like mold and/or cigarette smoke. I was pleasantly surprised.I opened the door to two big clean fluffy beds, a clean room and bathroom, all staff were friendly and welcoming.this wasn’t bad at all!! I had grits and eggs an sausage for breakfast with yogurt and granola(they had much more to choose from also) I would definitely stay here again.

Non smoking rooms absolutely stink just like a smoking room. I tried 3 different rooms and they all smelled. I had a headache within 30 minutes of being in the room. All of my clothes reeked. Whether worn or not,i had to wash everything when i returned home. Taking a shower was no help in the morning as all the towels smelled like smoke. I wouldn't have stayed, but they weren't willing to give me my money back. I will be lodging a complaint with best western. The front desk person tried her best.

We stay here on our way to Florida every year. There were a lot of construction crews staying here so that may be why we got a handicapped room. The pillows were soft, the water was hot, but there were issues. The toilet ran constantly, the shower head is pretty cheap and I had to hold it in my hand for it to work. And why is there no guide for TV channels? I had to call the desk (Sandra is a rock star, by the way!) to ask what the local channels were. Room was clean but the outside light came in under the door all night. Good wi-fi, and comfortable beds.

Sandra was Santa Sandra this Christmas for me and my family! She was pleasant, accommodating and very helpful! I enjoyed the indoor Jacuzzi and pool! I will book with Best Western in the future, based on the service she provided! Merry Christmas Sandra and Best Western!