Best Western Denver Southwest - Hotel in Lakewood - 3440 S Vance St, USA

This Best Western was amazing. The owner collects dinosaur heads etc so they had a whole dinosaur exhibit. Really cool. The pool and hot tub are heated in the winter and I swam all three days in January. It was really clean

The room was clean, neat, and relaxing. I had a good rest after driving through a winter storm. I didn't have breakfast at the hotel and have no remarks. I did have a problem with the front desk: the manager was at the counter when I checked in and was unable to enter in a Rewards gift card earned through a promotion (the manager stated they did not know how to enter the gift card even though directions for the front desk are on the gift card). This is the second time I've tried to use this BW Rewards gift card and was met with attitude and ignorance.

Great pool and hot tub and excellent service. The room was small, dirty, particularly the carpeting, the bathrooms were old and well used (but clean), the TV was old and small and had lines going through it. Breakfast was awesome and the maintenance guy was wonderful!

Very quiet and cute place. The dinosaur theme definitely makes it worth staying once, and I read they even have a small class to teach about dinosaurs (or something). Complimentary breakfast is good and has enough options to satisfy most people (assuming you're not picky!). They also have an outdoor pool, but we visited during a winterstorm so not quite the best time for us to try. Rooms were super clean, and we actually liked that housekeeping didn't come by often. Only thing keeping me from giving the rooms a five stars is the bathroom wasn't working correctly, but we attributed that to the winter storm. Additionally, the location isn't too bad either as you're in walking distance of a few local places and a Red Robin. Overall, I'd stay here again if I had the chance!

Best Best Western we’ve ever stayed at. Very clean. Very good repair. Good breakfast. Very friendly & helpful staff. Large outdoor pool & pleasant pool area, pool still heated in November. Only negative was Wi-fi good not great. We would rate this hotel as a class 3-star, and will return.

This hotel is really cool and unique because it has dinosaur and other paleontology displays in the lobby/lounge. I enjoyed the continental breakfast except for the oatmeal was cold on the second morning of my stay (granted that I didn't make it over to breakfast until they were nearly done serving it). The front desk and staff serving breakfast were courteous, professional, and efficient. I slept well in the queen-sized bed. The Wi-Fi was a little bit slow imho (so it could probably be used for checking email and shopping on the Web but not watching a movie). A towel rack fell down during the last morning of my stay (no big deal), and I couldn't figure out how to reattach it. I notified the front desk as I checked out, and they said that maintenance would take care of it. The one thing that did seem pushy on the staff's part is that someone knocked on my door at 9:30 am on my last morning there to ask if I was staying or leaving. I feel ashamed that I haven't ever learned Spanish, but this person also had a poor command of English and had to use Google voice translate or a comparable app to understand my reply that I would be checking out. Please don't misunderstand, it's the fact that the staff member was pushy and not that she didn't speak English that bothered me. I have never had a staff member knock on my door to ask this during any other stays at other hotels and motels. Overall, me or my wife and I would definitely stay at this hotel when we return to the area because of the dinosaur uniqueness and it was a great value for the money spent.

Hot tub was amazing even in winter. The staff were friendly and helpful. Not the best smelling place but worth the money in convenience to food and things to do. Would stay there again.

This hotel has exceeded my expectations! They go above and beyond what is expected and I would highly recommend you choose this hotel if you are in the area. They have a dinosaur themed lobby with real bones! If you are curious there's a expert who comes in occasionally in the morning that will give talks about the bones and dinosaurs. The continental breakfast is out of this world. They have waffles, pancakes, bacon, sausage and much more that will make you wake up early even if you didn't have too. A lot of hotels have started requesting a 24 hour notice for room service. Not this one, they offer room service everyday without having to request it which I prefer. The room and shower are good and the rooms come with a desk and office chair if you need somewhere to set up a laptop. I hope more hotels can be inspired to have as much personality as this one.