Best Motel - Hotel in Sylmar - 12171 San Fernando Rd, USA

A/C DOES NOT WORK. The room at 94 degrees even after 2 hours of “AC” No money refunded. I paid for the night. 120 dollars. I slept in my car instead I asked the owner to switch rooms please. He and his Indian wife walked in the room, laid his hand over the AC, that BARELY BLOWS ANY AIR, saying. “ LOOK LOOK IT BLOWS COLD LOOK” TRASH. Go to the next door motel instead.

I called around for extended stay motels in the valley and Best Motel was a perfect fit. The manager was very friendly and gave me a great price for my weekly stay. He gave me a newly remodeled room which has a nice bathroom and nice shower. Beds are actually very comfy. Not too soft not to stiff. The rooms are kept tidy and no bugs. This has turned into my go-to when I need a room for several days. It’s quiet and cozy. Having a mini fridge and microwave in the room was a huge plus as I can keep water and snacks fresh. Definitely going to keep coming here.

AVOID. BED BUGS AND ROACH INFESTATION. It's 1am and after a long drive we wanted to stay in bed... we should have just stayed in my car! Roaches were trying to get in my ears, roaches were out here showing and living their best lives here. After speaking to the manager at 10am for check out he said...well I showed you the room and you accepted it. Why would I accept a room with bed bugs and roaches? Even the employee who worked there stated they're too busy to clean all the rooms. Say yourself the hassle, my son got bed bug bites on his back because of these slum owners.

Great family run hotel. The staff is very pleasant and accommodating. I was having issues at another nearby motel and came here and was very glad I did. Very clean and the staff even helped me look for my wallet which I had recently lost! Also some Hollywood history, some parts of Adam’s family were filmed here! Ask the staff they’ll tell you

I broke down at 2am and no one had vacancy. The staff went as far as to call all the reservations that hadn't made it yet to see if they were cancelling so they get us a room and not have someone else be out of a room. I definitely appreciated all the help, good people 😊

Great weekly rate ...rooms are small clean w/mini fridge and microwave. Conveniently located to everything; store gas grocery bus stop etc. Definitely a place I'd return to stay. Down side ...no ice machine, but mini fridge really COLD for chilling beverages.

Let me start off by saying most motel or hotel checkouts are at 11 am or 12noon we were told checkout is at 10am here way too early. We paid $100 a few months back the rate here was $85 this is a motel not a hotel which in our opinion is overpriced. Plus we constantly felt policed here like don't you have anything else to do but watch what others are doing. We are not hoodlums or low life's. We were made to feel very uncomfortable here. Never staying here again.

Not the best motel at all for the money ($95). The room was decently clean but really old and kinda scary by myself. Parking is kind of in the rear while you're room is towards the front. No key cards either.