Benihana - Japanese restaurant in Dallas - 7775 Banner Dr, USA

Bottom line, we felt herded in & out like cattle, with poor service, poor sushi and the almost 300$ we paid for 3 people was absolutely NOT worth it. We will not be back. Took my husband here for his birthday because he loves sushi and hibachi style places. We had a 630 pm reservation. We weren't seated until after 7 pm. The service was poor- The waiter didn't bring refills of soda unless asked. My husband had to ask 3 times for his sumo roll that kept getting forgotten. They also forgot to bring his steamed rice twice. The tuna roll and salmon roll tasted like they were from the grocery store. The sumo roll, once he got it, was good. The table behind us and across the hall had people laughing and talking- our cook/chef was monotone, soft spoken and did the bare minimum of engaging the table. The hibachi food was very good, but the overall night was disappointing, especially for a special occasion and the money spent.

The staff was so friendly and helped me enjoy my solo birthday lunch! Vanessa was my waitress and Kingsley was my hibachi cook and he was so awesome! Great personality and skilled! Vanessa was so nice and we sung happy birthday together since it was just me lol. They BOTH really made my birthday lunch beautiful and sweet. Vanessa even offered for a Benihana Photo! This place is so good and awesome all around, from the staff, environment and food! Keep up the great work Benihana!!

This location is a hidden treasure, however the closer you look, you can see the flaws. Hopefully one day this restaurant can get a make over to match the delicious food and entertaining service. Benihana is definitely an experience everyone should try atleast once in your life. Our 6 course dinner was cooked perfectly in front of us on their hibachi grill and our chef was so entertaining, Shout out to Geno!! I enjoyed the Trio plate of Steak, Chicken & Shrimp, seasoned perfectly with garlic butter and lemon. The fried rice is on another level! Nobody cooks rice like the chefs at Benihana. The cocktails were the perfect addition to the meal and I loved the souvenir cup. Such a great place for a group celebration - birthday, anniversary, graduation or even a work lunch. When you’re there, it’s such a great show and meal all in one. Give it a try!

We came for holiday lunch with the family. Made a reservation and were seated within 5 minutes. Our waitress was very friendly and our chef Lin was very entertaining!

What a great place to eat and enjoy a fun family meal! Been here many times but never for lunch. Sunday lunch didn’t disappoint as always. Wait time wasn’t long at all only being about 5-10 minutes and staff are very friendly and polite. Hibachi grills are close together and space is really tight for 2 chefs to perform at the same time but these people are professionals all the way around and they still put on a great show being right beside each other for 2 different tables. Our waiter was great but Arsene was the star of our show and he was fantastic! His humor, mad chef skills and more just made our experience awesome! Always fun for the adults and kids as well to participate and I love being part of the fun too! Meal was cooked perfectly and the variety of options are great here! I will definitely recommend Benihana to everyone and will continue to come here even though it’s quite a drive from our home. It’s well worth the drive! Thanks everyone for always a wonderful dining experience!

Such a unique and lovely experience!! Service is super epic and attentive! Plus they have an awesome birthday ritual :0! Great place to take family :)!

I wish I could give a zero but I can’t so here’s the deal. I ordered DoorDash for lunch and I was really hungry so when I got the food I immediately started eating and close to the end of my fried rice I look and I was like wait that doesn’t look right. The carrot had like extra stuff around it the I turned it over and lost my lunch vomiting 🤮 all over my desk. I called and then drove my shrimp fried roach 🪳 right back and the Manager David attempts to tell me that it’s not a roach but a carrot and then he squeezed it which was equally gross and offered me to dine there again like really!! I’m never eating here again!!! Be careful check your food!

Food is okay . One thing we are disappointed with is their slow service. We could not order few appetizers as they have some issue with fryers. They celebrate birthdays well and all the members of your group will get complimentary ice cream.