Bel-Air Grill - American restaurant in Knoxville - 3820 Neal Dr, USA

When you want to find a good restaurant I recommend that you ask a local as I did to find Bel-Air Grill. This is a very popular local favorite Classic Diner. Ask any local they will give this restaurant 5 Stars even though it is a little rough around the edges it is very highly regarded; check the reviews. I only had onion rings (my dinner was being prepared elsewhere on this occasion) which turned out to be a well proportioned serving but I can't rave about these onion rings as they were a bit greasy for this perfectionists taste. Still in all I did ask others about there choices and it was unanimously positive in favor of the house. I will go again and I will guess that I will be impressed as the restaurant has been packing the customers in for 32 years (I think that is what I was told). Enjoy this one! cmilton111 Google Guide 8.12.2023

The staff is nice and friendly. Their food is good. Their milkshakes are AWESOME. I had the pineapple milkshake and the Asian grilled chicken salad there for lunch and was satisfied with my order. They keep the place nice and clean at all times. I also love all the old cool decorations inside the restaurant, especially the singing Elvis statue near the front door. 🤩😍

Absolutely loved it! Our best experiences eating so far have been finding place that seem to be in less crowded areas. Loved the theme of this place and wish there was one like this closer to where we live! Server was very friendly even though they were close to closing time, and food portions were great for price and also very tasty! Would definitely go again.

First time experience. Excellent service. Excellent food, and good atmosphere.

BellAirGrill needs to filter the drinking water and to cook with it. The taste is a chemistry set. I didn't drink it after first tasting. But I was concerned about food being prepared with all of the unknown chemicals in the water. Bathrooms need remodeling. Food was great.

Love this place and it’s definitely gotten better now that the menu has decreased a bit. Thankfully they still have my favorite Asian Chicken salad. This last visit we also tried the Philly cheese steak, fried pickles, and Rib eye. All delicious! My only complaints are that the ribeye had a lot of fat on it and was served well done rather than medium, otherwise it had great flavor.

We have eaten at BelAir for years. Have always had good quality food. Tonight, we go there to celebrate my husband’s birthday. Server started off telling us this was her second day on the job. It showed. My husband ordered the deep fried mushrooms, they were cold in the middle. I ordered a side salad, after 30 minutes I had to ask for it. I got a bowl of lettuce. We waited on our food for 55 minutes. My husband’s grilled chicken was burnt, I ordered a grilled chicken sandwich, got chicken, no bun. The server said, maybe I rung it in wrong but I can bring you a bun and I won’t charge you for it. Wow, what a deal. Needless to say, e had a very bad experience. With the waitress being new, you would have thought she would have had a trainer shadowing her. Nope, so BelAir, you lost a great and consistent family who has referred lots of friends your way. Not again. You let us down tonight. We didn’t get a chance to complain to anyone about our food, our server was not trained and we suffered.

Upon being seated, my wife and I watched our server have a 15 minute conversation with a table near us. Another server asked if we would like drinks and when the waitress did come over to take our order. She was very short with us. When the food arrived, mine and my wife's stakes were cooked incorrectly. My steak was ordered medium well and half my steak was well and the other half was medium rare.