Baymont by Wyndham Smithfield - Hotel in Smithfield - 125 S Equity Dr, USA

We have stayed here many times. This visit no internet. Cats fed directly on ground outside our room. May be cause of ants all over sink area in room in the morning. Outside property unkempt wet dirty socks and garbage. Not that we use it the pool has been non functional for years and still on web site. Disappointed as we loved staying here. I think this was my last visit. Staff very nice.

I've only been here for two hours, so maybe I'll update after my stay is done, but I do know I'm not coming back. I'm still new to booking hotels and thought to ask the staff about prices. They were helpful and did what they could before recommending I just book through the 3rd party app I had. They said I could check in right then in the morning, but I had to pay twenty bucks since it was before three. I decided not to but I didn't have as much to do beforehand as I thought so I tried to check in early but they suddenly claimed they didn't have the room I booked until three but could put me somewhere else until then. I wasn't sure if they were going to charge me for that other room so I had to wait in my car for three hours. They never mentioned a hundred dollar deposit fee but were kind enough to waive it for me. It's only 25 bucks at Super 8 if you're a local. Apparently, people trash rooms here or something. I go to my room but smell weed on the way there. Ugh! Yeah, I'm not booking here again, and I don't like how the door isn't....you can clearly see the strip of daylight.. I don't feel safe here. One plus is I do like you just hold the keycard to the pad. So it's not a hassle like it was at super 8. And their TV here is much better. Better channels.

The location in Smithfield, NC is surrounded by restaurants, shops, and the movie theater. So there is plenty to do. We were told the card on file ( to save the reservation) would not be charged. Once we went to check in the gentleman was told we would use another card (my daughter was going to pay for the room). He charged our card and hers. We were there due to a death in the family. The card that was used for the reservation had money on it food. Now we are in the negative and will be charged overdraft fees. It would be one thing if nothing had been said before hand. BUT it was TOLD to BOTH the person that made the reservation ( she even missed this up. We asked for Super 8 and she booked Baymont) and the person that was working at the hotel when we checked in. They are refunding the money to my husband, but again OVERDRAFT FEES are being charged for their mistake. It is going to take 5 to 7 business days to get the money back. So no food until it comes in. The room itself, the ceiling (popcorn ceiling) was flaking off and hanging down. The water would only go to warm even turning it all the way, no hot water. I am disabled and told them I could hardly walk. They put on the first floor in an handicapped room, but the beds are so high it was hard to get in. They were comfortable once I got in and plenty of room in the queen bed. But overall I was very disappointed.

I’m very unhappy me and my one year old and my friend all woke up getting bitten. Room 216 was the room. I’m not sure if all of them have them, but they wouldn’t give us a refund. My son is allergic to any type of bug bites. So, he was really welled up from it. I’m having to leave a lot of things behind that I brought with me and the rest will have to be left in the car WITH THE WINDOWS UP AND HEAT ON. Beware. I would recommend searching the beds and the END (the foots ) of the bed.

My stay here is absolutely incredible the rooms are spacious and very very clean. The hospitality starts from the very moment you pull in the outside is very pleasant and clean now when you enter you are going to be greeted by a staff that is so loving and caring and you will definitely feel it. You will feel right at home the very moment you are greeted. Then you get to enjoy a room that will make you feel right at home, and if there’s anything you need the staff makes sure you are comfortable, and to top it off there’s a filling breakfast before you head out. I really love the warm welcome feeling here you’ll have to try it for your self.

The rooms were clean, everything was fresh. The bed was very comfortable. Very inviting. The staff very helpful.

The room was updated and very clean. The bed was very comfortable. The staff were very friendly and helpful. The breakfast was adequate. For the price, I was very happy with my stay.

General Manager Miss Kelly Richardson and staff are very genuine in making sure every guest is taken care of and do their best to make you feel at home. In my opinion, great customer service!!!