Batteries Plus - Car battery store in Easley - 6615 Calhoun Memorial Hwy, USA

I have used battery and bulbs several times and have always found there staff courteous and helpful. I appreciate that the store is always clean and that their associates are knowledgeable about their products - if they don't have the product in store they will order it and do it in a timely manner. Thank you for great service

To the Easley store management; I went into the store in Easley to purchase a new battery on Saturday 8/24 around 5:45pm so you'll know who was working that shift. There was a guy and a young lady working. Another male customer walked in the store just before me. The male employee was working on something an aisle or two over from the checkout counter. I heard him say, speaking to the young lady, and I quote "I'll take this guy, you help the old man" speaking about me. Now I'm no spring chicken at 65 years old and I just laugh it off when guys I work with make the "old man" comment, but I'd never me this guy in my life! Makes me wonder how he reacts when an 80 or 90 year old walks in the store. I've never experienced such a lack of respect and professionalism from a store employee. Needless to say, after a few minutes, I decided to purchase my battery elsewhere. The young lady was nice and tried to make an apology for her co-worker, but the damage had been done and I won't be back to that store after purchasing many batteries there over the years. I heard the male employee say to the young lady as I was walking out, "what happened" which was even more evidence of his lack of respect. His parents must be proud.

See one of the professionals for phone repair/battery replacement, great folks to do business with. Will recommend to anyone.

My mother and I went here looking for a specific battery for our lawnmower. Told the guy at the counter the model of the lawn mower and he asked if we knew what the battery was called it took. We told him no, and told him again what the battery went to. Kid blows up screaming about having to deal with stupid people. Stormed off to the backroom slamming things around. All he had to do was Google it, Like I did as this was all going on. Kid has anger issues. Get help. Will not return.

Made an appointment online on a Wednesday to get my old phones screen fixed, as I got a new one and had to return my old one. Got a call probably an hour before my appointment time and was told that they had call outs and wouldn’t be able to do my phone that day. Which wasn’t a big deal. So I made another appointment for the next day at 6pm. I got to the store to get my screen fixed and was told the same thing. That two people had called out and he wasn’t going to be able to do my phone. Didn’t bother calling me so I didn’t waste my time driving there. Yet when I got there, there wasn’t any customers except me. They also didn’t close for another 3 hours. The guy told me to come back the next morning (Friday) and he would have everything ready to fix it. So I did, walked in as soon as they opened that morning and was told for a THIRD time, that he can’t do it. Apparently the screen he “saved” for my phone just disappeared because he “couldn’t find it”. Was told he would call me once he found the screen since I had to get to work. NEVER got a call. Not surprised. Ended up having to go elsewhere to get it fixed. Wasted 3 days of my time trying to get a 20 minute problem fixed. Do not recommend.

I needed a battery for my car. I checked multiple stores for price and availability. Batteries Plus showed the best price and a better battery with a longer warranty. Wasn't the closest to my home but I thought it would be worth the drive for a better quality product. When I got to the store they did not have the better battery shown on the internet. When I questioned about the online inventory showing that they did, they said their online inventory was not accurate and they could not do anything about it. On top of not having what I had just driven an extra 20 miles to get, the price was $184 dollars not the $169 price listed on the internet. I went ahead and bought it as I did not want to spend more time getting my car back in operation. When I got home I checked their website again, just to make sure I had not made a mistake. Both batteries are still listed as available and at a lower price than they charge in the store. I will not do business with them in the future.

Manager stayed on the phone while I waited in the store standing there for several minutes. The nice young lady who was new and didn't know how to program keys finally got him to pay attention and he then decided it was too close to closing time to do the programming, 20 minutes when I walked in the door. I was the only customer in the store the entire time.

The technician broke something internally in my daughter’s phone and didn’t say anything or report the damage until the phone was brought back because the screen went black. She was told they would continue to replace the screen if it happened again, but then told her they couldn’t do anything else the second time and she would have to buy a new phone. No refund, no accountability for the broken phone, and we are left with a phone that doesn’t work!