Barrett's Alehouse West Bridgewater - American restaurant in West Bridgewater - 674 W Center St, USA

Let me start off with the positive... the food was delicious! They have a new sushi menu so I decided to give the Snow Crab California roll a try. *Chef's kiss* The crab is fresh, not imitation. It's delectable plain as well as it is dipped in soy sauce and dressed with wasabi and ginger. I was good and hungry which is why I also ordered the Alehouse burger (brisket and waygu beef) that was quite satisfying. Cooked just right, flavorful and came dressed in bacon. I'd definitely visit the sushi menu again due to the vast selection. Oh, the holiday drink menu has some nice selections. I can't remember what I ordered but it hit just right. Something with apple cider. lol The atmosphere is clean, spacious and accommodating for all ages. There is the option to enjoy traditional restaurant seating, sports bar/pub seating or cozy seating in a beautiful fireplace area. The arcade area is bright and inviting. It's definitely family friendly. The holiday decor adds a magical touch. Now for the not so positive... Yeah, I was really disappointed in the service. I was there with a group. A waitress brought over an appetizer that was ordered before I arrived. As she stepped away, I asked could I speak to her about my particular allergy. She informed me that the bartender (who was very busy) would take my order. I said I understand but since she delivered our order AND the bartender was swamped, I figured that I'd speak to her. She informed me that she'd have to speak to the kitchen. Again, I understand. I thanked her and waited. The waitress walks away in the opposite direction of the kitchen (we were standing just a few feet from the kitchen doors). I stand patiently and then I notice the waitress and a plain clothes woman (likely a manager? I wouldn't know because one never came over to speak to me which happens in most restaurants) looking over at me. They couldn't have been more obvious that the conversation was about me. It was very uncomfortable. Another employee joins them and they're all looking at me and then at each other. I walked back over to my party because I didn't want the stares anymore. They were still chatting and looking over at me. I sat and waited. Several people in my party asked if I put an order in. "No, the waitress never returned and gave me an update." Everyone is surprised because about 20mins has gone by since I spoke to the waitress. She actually walked past me three times without any acknowledgement. Finally, a waitress comes and asks our table if we'd like to place an order. She asked the person close to her if anyone had allergies. The person says "yes, please talk to her. Thank you". The waitress was nice, accommodating and efficient. So much so, she would inform me if an order coming to the table had my allergen in it. She is the reason I gave service three stars because if it had not been for her, I'd not given any. The people in my party agreed. I waited over 30mins to put an order in. I spent over $40 plus a 25% tip. For clarity, my allergy is specific. When I dine out, I always explain and ask for suggestions from the kitchen. It makes for a better culinary experience. I'll also note, I'm not new to this restaurant. I've been a patron to the establishment for over a decade (before it was Barrett's and since it's become Barrett's). Would I visit again, yes because I'm not a one and done girl. Although the service started as less than desirable, the second waitress and bartender made up for it and the food was worth every penny. Barrett's chill place and my hope is that they read the review and not ever fumble the ball like this again. Peace 🙏🏾

Every time I've gone to this place, staff has been very nice and helpful. Although I'm not a fan of their desserts, all their other food is amazing. I've never had a bad dish and sometimes can't resist overdoing it and have to take some home, which is just as enjoyable the next time. The restaurant also puts on special events during the year that makes it unique and fun.

First and foremost the service made the experience above and beyond and that was thanks to Jay! Secondly I don’t know anywhere including fast food you can get a $10 lunch except now! Monday-Friday happy hour has some bomb lunch options. I went with the fried haddock burrito. I’m not a fan of fish mixed with anything as I enjoy it by itself but I still ate it all and was happy. Also the fries were super well seasoned with salt and garlic powder (I think). The apps were just as good with a weird but pleasing maple seasoned loaded tats and I ordered and mashed potatoes pizza which was like a big potato skin. But the star of the show was the steak tips which were cooked to pure perfection!!!! This has been officially added to one of my top local spots!!

Love it! Great atmosphere and service!! Desserts were delicious too!

Recently worked with Barrett’s West Bridgewater on a private event in their function room and I cannot say enough good things. Jill was so easy to work with - super professional and beyond accommodating. They helped us work through all my questions about our son’s first birthday - his cake smash, outside desserts, extra tables for games and activities, anything! The execution was very impressive and many of my guests commented that the food and service were better than at some weddings they’d been to. Staff was lovely, helpful and really had events down to a science.

We took our family to eat. Our waitress Ashley was amazing. There were 6 of us and we waited for nothing. She was so nice to my children and asked us if we had allergies and my son had shellfish allergies. They did great with food safety. We had fun at the arcade as well.

Came with family friends and had a good time. Great food with great service. We got a Tower drink dispenser for $52 and were able to get 6 drinks out of it. It wasn't that strong at all liquor wise, but it was cool to get to dispense your own drinks. We got the loaded potato pizza to share between 3 ppl and it was really good. The buffalo chicken dip was really good, some of the chips were overly greasy and bendable, stuck together and tasted a bit stale. Our server was very nice and even though the bruins lost we had a good time.

Our server was so awesome! She was just great. The Christmas decorations were fantastic. The kids had a blast in the arcade. It's a great way to spend a festive afternoon with the family!