Bar Masonboro - Restaurant in Wilmington - 3317 Masonboro Loop Rd, USA

I want to say first that the waitress we had was wonderful, knowledgeable, smart, kind and anticipated our every need. The physical location was great and the bar itself was nice. But then I have to say that the food really wasn't what I expected of a place on Masonboro Loop. It's more bar food than it is restaurant, thus the name, I get that. But in Wilmington we come to expect the bars and some Breweries have really good food and this was not so good. The Caesar Salad was made with limp lettuce, with store-bought small croutons that were tasteless, I ordered the chicken and it was fine, I got some southwestern ranch to spice it up a bit.. The Buffalo shrimp was good. I don't think my friend was thrilled with the peppers and sausage dish, but my other friend was pleased with the fish basket. They didn't have any specials, it seemed like everything was probably just heated up in the back, not freshly made. I think that thing that got my goat was with all the prices being as high as they are now like the small Caesar salad with chicken with $17, and then add to it the buffalo shrimp. Shrimp that was another $10 and of course the tax and the tip. But there was also something called a convenience fee. Now we ate there so we were perplexed about what this convenience fee was and it didn't say anywhere that if you didn't pay cash there would be a convenience fee, it didn't say what the convenience fee was for due to got gas prices or whatever it might be. The waitress explained that they were passing on fees from the bank. Well you know I think it would have been a little more palatable if they had simply said the price and then they handle the fee. I don't think they need to break it out to make us feel any better about overpaying already. Right now. I think it's a bad managerial decision to draw our attention to it like that. Up the prices what you need to We can see that coming at us but when you have last minute fees added on leaves. A bad taste in your mouth no matter what you ate for dinner.

Nice ambience. Delicious meal. Kind people. And pleasant bartender. I went to see a friend perform music. I stayed and enjoyed conversation with locals and a steak and shrimp meal.

This is a regular's dream, Jackie is the best! Tuesday is definitely taco night, and trivia on Thursday. More please!

Great neighborhood establishment. I came here from out of town on a beach vacation. The location gives me a neighborhood / clubhouse type of feeling. Lots of locals friendly locals here, and the service at the bar was great. Food is far better than I was expecting, and it came out quickly. You wish most places would be like this and this was the standard statewide. I’d say this particular restaurant is a hidden gem. Thank you for a great evening and dinner.

Second time we've been here. First time was poor service but food was fine. The second time we decided to stop in and catch a football game, as it is very close to our home and thought we would try something different for football season. Asked the young host if we could watch a game we wanted to see, as there was only 1 table of two young ladies not watching either of the two tvs in that entire portion of the restaurant. Not even one other table sitting anywhere in that area. He stated he would see if they could change it. He must have gotten busy, as not only did he forget to ask, but he forgot to come back with a drink menu, and forgot to tell our waitress we were even there and never returned. We asked the waitress when she came by and she went back to check with her management. She came back and told us that the tv's were all spoken for and could not be changed. We figured since there wasn't even 1 other table watching anything that perhaps they could accommodate but was not the case. We were fine with that, as rules are rules. We figured we would eat our lunch and go elsewhere to catch second half of game. However, while we finished our lunch, a family of four came in and asked which game we were watching. They wanted to change the channel to watch a different game. I told them what we were told by management and they apparently complained to the right person. 5-10 minutes later someone changes the sh*t game I'm in the middle of watching to another one at the family's request. At that point, we were already planning on leaving so no point in complaining to whoever it is back there that sends their wait staff out to tell customers one thing, and then undermines their staff by folding like a cheap lawn chair when they have to talk to the people directly (not a good look management). The wait staff was very apologetic and we had no issue with her or her service. All we really expected is some consistency in policy. When you're told something can't be done, it's not a good look when someone sits next to you and they make the same request and you take care of them...Also, as others have stated, not a fan of the "convenience fee" that they add on to the bill for the pleasure of you stopping into their establishment. If I'm going to spend $70 on couple of sandwiches and couple of beers, it would be nice if I could watch one of the 50 tvs inside the place...No plans on ever returning and will not recommend them to anyone.

Our fave breakfast in town! Best value and consistent quality service, drinks and scrumptious food. Something for everyone - meat lovers, carb lovers, veggie lovers, health nuts.

Very impressed! Good Carolina burger! Good tots! Love the atmosphere friendly staff got her food really quick as well! I will be back!

Worst service I've had in almost my entire life. My wife and our 4 kids decided to try something we haven't before. The only thing we enjoyed were the nachos. If I could give half a star I would. The hostess and bar tender that greeted us gave us more attention then our server. Our server ignored us almost the entire time, as well as the other table he was supposed to be taking care of. My wife and I ordered drinks from the bar. Mine was delivered but hers was not. It wasn't until we received our food and I reminded him she ordered a drink that he finally went and got it for her. I was a server/bartender/manager for restaurants for 12 years and I'm appalled at the customer service of this restaurant. We were charged a convenience fee that we were never told about because we were using a card instead of cash. The website stated that kids under 12 ate free with a qualifying adult meal and they charged me for all of the kids meals. I asked to speak to a manager and he came over to tell me that all restaurants are charging convenience fees now and that they have changed their menu so the website is incorrect and they no longer give free kids meals. Begrudgingly he took two of my four kids meals off and told me that he needed to speak to the people that took care of his website to make sure that they changed it so this wouldn't happen again. Had I known about any of the fees or changes I would have accepted the policies knowingly and wouldn't have been upset or frustrated about the situation. Needless to say I will never be going back to Bar Masonboro.