bantr Hotel - Hotel in Rothschild - 805 Creske Ave, USA

It was great that we got a suite for our family, with the kids in the other connected room and was definitely enough room. However, the king bed was broken or something it was way too soft in the middle of the bed. The bathroom is small, had to call front desk just to watch tv - as there were some connection issues. Unable to even watch tv due to this annoyance.

Under major renovation. Rooms very dated and just odd with really dim lighting. Whirlpool in room is not safe: there is no step in with top being 3' high. The mattress was stained with urine. That pretty much did it for me :(

Overall the experience was ok. We wanted a suite that had two rooms so when the kids went to bed, we could still watch tv so we knew we’d be paying a little more. Although under renovations, it was very quiet which we liked. The pool was pretty dirty and definitely needed to be cleaned but was large and the kids had fun. The bed was AWFUL. My back legitimately hurts because the bed was caving in the middle. My husband and I would literally roll into the middle of the bed. When leaving all they said was “I’m sorry to hear that”. I will say that when our tv wasn’t working someone personally came to help us get it working again! Love that customer service. Breakfast was standard with waffle maker, bagels, and cereal. Fruit and donuts too. Just felt like for the price the bed shouldn’t be broken and the pool should be clean. Might try it again when the renovations are done!

I had an absolutely wonderful experience at the Bantr. The beds were comfortable. The rooms were clean and the provided were good. The AC in the room worked well. The three provided breakfast was just needed to get you rolling for the day. Even noticed that I asked for water one morning and the next morning they went and got me a whole picture of ice water to share with my wife. The hotel had a large hot tub, it could’ve been a little bit warmer, but it was nice with fans all around the hot tub area as well. Entry exit with your entry code is very handy to not have a key around with you all the time or worry about losing it. I will definitely be returning for a stay at the Bantr!!

We stayed in one of the Whirlpool suite rooms for a night. The room was real nice until we went to use the whirlpool and it was dirty. As soon as we turned the jets on the water left a brown stain rim around the whirlpool from the water. Gross feeling after trying to relax for my birthday weekend away.

There for a wedding. Did not stay in a room. However, the lobby was all torn up, and it was a cross between two hotels happening. It was a ghost town in the bar and restaurant area. Just a disappointment as far as the expectations of a hotel lobby.

The hotel is horrible. It’s run down and has been ‘under renovation’ for years. It’s literally a dilapidated, property that has moldy carpets, stained walls, unclean, unclean washrooms. They are also a pet friendly hotel which means barking dogs all night. Smell of pet urine all over. This hotel needs to be condemned and closed.

We checked into our room on Friday night and when we went into the bathroom we discovered what looked like the tub and shower had been neglected forever. Lots of rust around the drain, rust all around the overflow drain, the overflow drain appeared to be repaired with a plaster substance, and public hairs still on the bottom of the tub. I called the front desk and the girl working found us a different room. However, when she came to let us know our new room number she made a comment that they were aware that some rooms were having that issue from hard-water. That was definitely not a hard water issue. We got into our new room and went to use the paper coffee cups and realized that there was coffee stains already in the cups. We took our kids to the pool area and were about to go in when we discovered ants all over the top step to the pool which was dry. That is a health department violation right there. Then when you looked at the drains around the edge |of the pool and the pool floor and walls they looked like they had been neglected for quite sometime. My kids couldn't even enjoy the pool. That was the main reason we chose Bantr Hotel. I now see why the Waterpark part is shutdown. It should be the whole pool area until they make some improvements. Lots of small raised spots where it goes from concrete to tiled floors, the lobby is nothing pleasing to the eye. I called asked about a discount and I get told 10% is all the person could do. Ouch a slap in the face after all the issues we encountered. I definitely can't see myself going back there until some improvements are made and they can rectify the situation with more then 10%.